News for the Hospitality Executive
New York—February 2, 2010— Flexibility isn't as easy as it may seem, especially when hotel owners and managers are trying to balance guests' Business Center demands with those they can actually afford. That's why TTI Technologies, based here, has developed a series of FLEXIBLE Business Center package options designed to fit each property's unique setting.
"Business owners are coming to realize that FLEXIBILITY is key to stability during this challenging economic time," said Steve Blidner, TTI president. "This is especially true in the hotel Business Center environment, where guest-service structures vary from property-to-property and budget-to-budget. That's why in 2009, TTI began looking at our Business Center services from many different angles, and what we found was that 'FAMILIARITY' with the desktop and 'FLEXIBILITY' with payment structure are the two areas that were lacking . . . until NOW."
In August 2009, TTI made guest computing easier for travelers by deploying new Business Center software that features a familiar home office experience by providing the entire Windows System on the PC desktop. Users around the world now instantly recognize the desktop, select their browser of choice (Internet Explorer, Firefox, Google Chrome and Safari), and open/edit documents in their preferred program. With the enhanced Desktop, Blidner said usage rates have been on the rise.
"Now that users are happy, we're focusing on owners and operators by making guest-computing affordable via flexible package options," he said. "To charge or not charge is no longer a challenge. TTI lets you do both."
Going for the Bronze, Silver, Gold or Platinum
TTI recognizes the importance of offering multiple options to fit the unique needs of each property. Whatever the choice, TTI is now offering a custom package to fit each hotel's or brand's requirements:
Because TTI technology is developed internally, the company also has complete flexibility over upgrades and new product development. This is especially important when customers demand customization.
“Many Business Center providers use third-party software applications which can lead to costly fees for customers needing special features," said Alex Lerner, TTI Chief Technology Officer. "We developed our Business Center software in-house, and therefore own the source code."
What that means is, if a hotel decides to change its revenue model for Business Center services or add a special feature, it's simple and cost effective, he explained. TTI's Business Center technology is ABSOLUTELY FREE to most hotels. The company also enables hoteliers to choose from other add-on services, including providing Printer Supplies, PrinterOn.Net Features, All-in-One Fax/Copy Scanner units, Airline Boarding Pass Printing and more.
In addition, TTI offers a number of solutions to help hotels tackle operational needs, including:
About TTI Technologies International
TTI has been delivering innovative solutions since 1991 serving hotels, resorts, hostels, airports and retailers. TTI’s technology includes ID Scanners, Self-Service Business Centers and Concierge Kiosks, Luggage Storage Solutions, ATMs, Signature Capture Devices, and more. With an international headquarters in New York City and satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale, and Mumbai, TTI is well equipped to anticipate and deliver exceptional service. For more information, visit www.ttitel.com.
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|TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009|
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