News for the Hospitality Executive |
Guest Service & Online Bookings with Single-Vendor, Single Database Solution Maestro provides integrated total-property
solution with Web Booking, S&C, Spa,
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MARKHAM, Ontario, October 7, 2009 � NORTHWIND-Maestro PMS, provider of Maestro� enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced the Water�s Edge Resort and Spa selected the multi-module Maestro Enterprise Suite to automate all areas of its resort, spa, and conference center operation. The Resort will go live in November 2009 with Maestro Front Office, Sales and Catering, Condo and Timeshare Owner Management, Yield Management, Spa and Gift Shop Management, Analytics Business Intelligence, and Point of Sale. The property will also implement Maestro�s two-way GDS interface and ResWave Booking Engine. Water�s Edge Resort & Spa is an elegant 170-room year-round destination
and conference center just two hours from both New York and Boston that
extends along Connecticut�s only private resort beach. The Resort
occupies 25 acres of manicured lawns and gardens that surround guest wings,
shops, lounges, sporting venues, 68 condominium units, and three restaurants,
including one praised by Connecticut Magazine for having the best Sunday
Brunch in the state. The Resort is home to a full-service spa with
10 treatment rooms, indoor and outdoor pools and an executive conference
facility with 12 meeting rooms with professional onsite A/V and meeting
planner teams.
Water�s Edge Resort & Spa Westbrook, Connecticut . �Water�s Edge researched system options for a year and selected Maestro because NORTHWIND was the only vendor that provides all the resort software modules we need fully integrated on one platform and database,� said Heather Hennessey, controller of Water�s Edge Resort and Spa. �Maestro�s total system integration platform was essential to our decision. It is the most efficient technology architecture to simplify support, training and accounting with only one vendor contact.� Hennessey noted that Maestro�s commitment to PCI compliance was also integral to their decision because the Level 1 merchant PCI deadline occurs in less than a year. PCI compliance is essential
Online professional training was also a primary factor of the Resort�s systems decision. �We are a seasonal property with fluctuating staffing requirements that requires we provide continuous system training,� said Hennessey. �Maestro offers flexible, online education sessions for all its systems modules and one-on-one online personal training. Their single point of contact for training is the most effective and simplest way to schedule and conduct staff system education we have found and Maestro�s online program locked in our decision to work with NORTHWIND.� For a live demo of the Maestro �Web Connection� Suite featuring the ResWave Booking Engine, please contact the NORTHWIND-Maestro team at 1.888.667.8488 or email [email protected] Maestro Property Management Solution
About NORTHWIND � Maestro PMS
About Water�s Edge Resort & Spa
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Contact
Ivana Johnston - Sales & Marketing Phone: 905-940-1923 Toll Free: 1-888-667-8488 Email: [email protected] www.maestropms.com/HOL NORTHWIND - Maestro PMS Ltd � EMEA, UK
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