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SMS|Host Users Group 20th Anniversary Conference Connects Users to Technology;
 Members Elect Three New Individuals to Board of Directors

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LAS VEGAS, NV. – December 4, 2009 – The 2009 SMS|Host Users Group (HUG) Conference celebrated the user group’s 20th anniversary, spotlighting the longevity and vigor of the user-led group. More than 250 attendees representing over 70 properties gathered at Hammock Beach Resort in Palm Coast, Florida in early November for four days of learning and networking. Distinguished as the only users group within the hospitality technology industry to be run by the users, for the users, HUG provides it’s members with a united forum through which users can share knowledge, create solutions and influence product direction for the SMS|Host property management system from PAR Springer-Miller Systems, Inc.
 

2009 HUG Chair, Jen Walsh of Chateau Elan Winery & Resort addresses the general session

Hayan Ortega, Industry Market Development Manager, US Retail & Hospitality Industry for Microsoft presents the keynote, The Connected Traveler Experience
“The 2009 HUG Conference once again provided a forum which enables our membership to probe deeper into the features and functionality of the SMS|Host system,” remarked Heidi Rumble of Basin Harbor Club and the 2010 Chair of the SMS|Host Users Group. “This year we were particularly gratified by the number of first time conference attendees. Response to the meeting was very positive. We look forward to serving our users with relevant content throughout the year and conducting an even larger gathering in 2010.”

The conference agenda featured 66 breakout sessions targeted to the different disciplines within a hotel: front desk, reservations, information technology, revenue management, golf/spa/recreation, food and beverage, housekeeping/engineering, and accounting. Sessions and discussion groups led by SMS|Host users offer other users the unique opportunity to learn best practices from their peers. PAR Springer-Miller product experts also led in-depth training and industry trend discussion sessions.

President and CEO of PAR Springer-Miller Systems, Larry Hall, laid out the company’s commitment to industry-leading future technology development and dedication to customer satisfaction.

“I can say without question that HUG has many very important qualities,” remarked Larry Hall, President & CEO of PAR Springer-Miller. “Most significantly, the users come for a defined purpose: they seek education, to learn from one another, and take back ideas and strategies to their individual properties. The breadth and depth of the well-attended breakout sessions speak directly to this point.  They also seek to build and strength relationships with their fellow users and with my colleagues at PAR Springer-Miller.  These relationships last a lifetime, and they provide each user and their properties with invaluable channels of communications.”

Members of the SMS|Host Users Group elected three new board members for 2010. Board members are: Heidi Rumble, Basin Harbor Club; Mike Solarczyk, Hammock Beach Resort; Matthew Watkins, Red Mountain Spa; Becky Collins, ARAMARK; Eric Shappy, Woodstock Inn and Resort; Lyle Worthington, Horseshoe Bay Resort; Jen Walsh, Chateau Elan Winery and Resort and Gary McCallum, Mandarin Oriental Hotel Group.

The 2010 HUG Conference will take place at the Resort at Squaw Creek in Lake Tahoe, California from October 31 through November 4, 2009.

About the SMS|Host Users Group
The Host Users Group inc. has been formed to assist members in maximizing the utilization of business systems developed and/or provided by PAR Springer-Miller Systems, Inc. The organization serves it's members by providing a united forum through which users can share knowledge, create solutions and influence product direction. For more information on the SMS|Host Users Group visit the web site at www.smshug.org.

 
About PAR Springer-Miller Systems
PAR Springer-Miller Systems, Inc. is a leading provider of hospitality management solutions that meet the technology needs of all types of hospitality enterprises including city-center hotels, destination spa and golf properties, timeshare properties and casino resorts worldwide. The SMS|Host Hospitality Management System is distinguished from other property management systems with its truly integrated design and unique approach to guest service. The SMS|Host product suite, including more than 20 seamlessly integrated, guest-centric application modules, provides hotel/resort staff with the tools they need to personalize service, exceed guest expectations, and increase revenue.  For more information on how PAR Springer-Miller Systems sets the pace in the hospitality industry, visit our website at www.springermiller.com.

Connect with other SMS|Host users through HUG - the Host Users Group. Members enjoy access to the user forums, webinars and the annual HUG conference. Mark your calendars, the 2010 HUG Conference will be October 31 – November 4, 2010 at the Resort at Squaw Creek, Lake Tahoe, California.

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Contact:

Amanda Wisell
Marketing Manager
PAR Springer-Miller Systems
802-253-0235 Direct 
802-253-7991 Fax 
http://www.springermiller.com/
[email protected]


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Also See: SMS|Host Users Group Presents the 20th Anniversary HUG Conference / October 2009

The Mayo Selects PAR Springer-Miller’s SMS|Host® Hospitality Management System; Landmark Property to Implement PAR’s Fully-Integrated Hospitality Solution / August 2009

Victor Vesnaver Joins Senior Management at PAR Springer-Miller Systems / August 2009

Destination Kohler Installs New Two-Way Interface Between PAR Springer-Miller’s SMS|Host® and TravelCLICK’s iHotelier®; Kohler Augments Onward Distribution with New Interface / July 2009

Grand Bohemian Hotel Asheville Installs SpaSoft® at its Luxurious Poseidon Spa Spa Management Software Powers Newest Kessler Collection Boutique Hotel / May 2009

SMS|World XA Online Booking Engine PAR Springer-Miller Powers Web Reservations with New Integrated Module / April 2009

Bardessono Selects PAR Springer-Miller’s SMS|Host® Hospitality Management System; Green Resort Innovates Hospitality Technology with PAR’s Solution / February 2009

PAR Springer-Miller Appoints New Vice PJohn Darby to lead Account Management and Global Customer Support resident, Client Services / February 2009

Primland Selects PAR Springer-Miller's SMS|Host Hospitality Management System; Mountain Resort Integrates Operations with PARs Solution/ January 2009

PAR Springer-Miller Announces PABP Validation / July 2008
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