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Top 25 Read Articles - September 2009
  1. Hilton Changes Corporate Name and Logo
  2. Skyrocketing Hotel Default Rates - More Storm than Tsunami / Karen Johnson
  3. Hotel Marketing in 2010: Perception Trumps Positioning / John Davies
  4. Editorial: Hyatt Treated 100 Housekeepers Shabbily When it Fired Them -- But the Response from the Governor of Massachusetts Is Way Over the Top
  5. Does "End of the Recession" Mean "Recovery"? Not for Luxury Hotels! / Jim Butler
  6. Hyatt Recognizes and Regrets that They Did Not Handle All Parts of the Boston Housekeeper Layoffs In a Way that Reflects the Organization's Values; All Affected Housekeepers At the Three Hyatt Hotels Will be Offered New Full-time Positions in the Boston Market
  7. New Hotel Owner Riles Hispanics; Owner of Whitten Inn in Taos, New Mexico (the former Paragon Inn) Tells Workers to Change Names, Speak English Only
  8. The Year-old Nikki Beach Resort in the Turks and Caicos Islands Shuttered; Leeward Resort Ltd., Owner of the Property, Enters Receivership
  9. A 26-page Manual,"H1N1 Influenza Management in Hotels," Provided by AH&LA
  10. Managing Revenue by Market Segment - The Recovery Challenge for Sales and Revenue Managers / Carol Verret
  11. Patricia Jenkins Named as Director for Greenbrier in Quest to Restore Resorts Five Star Status
  12. Affiliate of Barclays Capital Quietly Repossess the Fairmont Orchid Resort on Hawaii's Big Island; Westbrook Partners LLC Paid $250 million for the 540-room resort in 2005
  13. Las Vegas' CityCenter Begins to Fill 12,000 Permanent Positions; Represents Nation's Single Largest Employment Opportunity
  14. The Hotel Owner's and Hotel Lender's Dilemma: Sell Now or Sell Later? How Long Does it Take to Market a Hotel Today? / Jim Butler
  15. New York Hotelier Andre Balazs Prepares to Sell South Beach, Florida's Raleigh Hotel; Intends to Focus on Expansion of Standard Chain
  16. Prince Resorts Hawaii to Terminate Management of the Maui Prince Hotel; Lender Wells Fargo Seeking a Receiver
  17. LEADERSHIP: The Basis for Management / William P. Fisher PhD.
  18. The Securities and Exchange Commission Files Fraud Lawsuit Against Chicago Hotel/Condo Developer Robert Falor, Alleging He Stole $4.6 million from Investors in Three Hotel Projects
  19. Hotel Common Sense - A Hotelier's Self - Assessment Quiz / Dr John Hogan
  20. Condominium Owners in North Myrtle Beach, South Carolina Receive Letter from Premier Resorts International Advising Unable to Pay Rental Pool Proceeds for July and August Rentals
  21. Orlando-area hotels Have Worst August in at Least 22 Years - 58% Occupancy
  22. Sunstone Hotel Investors Hands Back to Lenders Another Hotel, the 299-room Marriott Ontario Airport; Stops Making Payments on the $26 million Mortgage
  23. Bedbug Infestations Continue to be Source of Irritaion for Hoteliers; Any Hotel Can Be a Victim, From Five Star to No Star
  24. Hotel Common Sense - A Message to General Managers on Creating Successful Sales Management for 2010 / Dr John Hogan
  25. You Need to Reset Your Exit Strategy / Jim Burr


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Top 25 Read Articles - August 2009

  1. Hotel Selling: Grab the Low Hanging Fruit / John Davies
  2. Family Caught with 63 Towels from Sheraton Moriah Eilat Hotel: "We didn't steal - we just took the towels like everyone else."
  3. TWITTER or Not  to TWITTER; Time waster or lead generator? / Cindy Estis Green
  4. Fired at 67, The Former Director of Sales at a Columbia Sussex Owned Hotel Wins Age-discrimination Suit; Jury Awards $420,000 in Damages
  5. An Incident Involving a Prankster, a Guest and an Employee Occurred at the Homewood Suites by Hilton Lexington, Kentucky; Might be Connected to International Prank-Calling Ring
  6. The Coeur d'Alene Resort Site of Two Deadly Falls from the 12th Floor
  7. So You Want to Work in Hotels ... / Daniel Edward Craig
  8. Want a $10 Buck Room, How About One-cent Room? Some Orlando Hotels Slashing Rates
  9. PKF Hospitality Research Predicts Nine Consecutive Quarters of Declining Lodging Demand Will End in the Second Quarter of 2010; More Guests in 2010 - But with a Catch
  10. Hotel Common Sense - A Sales Self-evaluation Test for General Managers / Dr. John Hogan
  11. Hotel with the "est" Factor - A List of Record-Breaking Hotels
  12. Pritzker Family Politics Likely Driving Hyatt's IPO
  13. The Hotel Door Peephole vs the Reverse Peephole Viewer
  14. Lenders, Here's Why Mothballing a Hotel Can be a Very Bad Idea / Jim Butler
  15. Opened a Year Ago, the $180 million InterContinental Chicago O'Hare Files Chapter 11
  16. Jim Justice, The Greenbrier's New Owner,  Hardheaded Enough to Believe He Can Turn the 635-room Resort Around
  17. Corus Bank Initiates Foreclosure Proceedings Against the Just Opened $480 million Terranea Resort, Rancho Palos Verdes, California
  18. Former General Manager, Patrick Holley of Days Inn, Daytona Beach Shores, Florida Charged with Embezzlement of $640,000
  19. Ten Years After Introducing the Heavenly Bed, Westin Takes Another Look at Travelers' Sleep Habits
  20. The Greenbrier and Marriott Fail to Reach a Marketing Agreement; New Owner Jim Justice Pays Agreed Upon $7.5 million Break Up Fee
  21. Attorneys Representing the Stamford Marriott Hotel & Spa Withdraw Claim of Rape Victim's Negligence
  22. Mobil Travel Guide Brand Will Become the Forbes Travel Guide; Mobil's Four- and Five-star Awards for Hotels, Restaurants and Spas will Become Forbes Awards
  23. Marriott Resorts Launch Twitter, Facebook and YouTube Campaign for25 Free Trips to Hawaii
  24. Sandals Resorts International Purchases the Recently Shuttered Four Seasons In Great Exuma, Bahamas; Following a Refurbishment Will Be Called Sandals Emerald Bay,Great Exuma, Bahamas
  25. 5 Ways Hotels can Improve and Track Return on Investment from Twitter - Oh wait, there is no investment!

August 31, 2009

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Top 25 Read Articles - July 2009

  1. Former Marriott Director of Finance, Shannon Harp, Charged with Wire Fraud Involving $2 million Theft
  2. A Response to the News about Starwood's Discounting Strategy: Filling Rooms at Any Cost Is Not The Answer To Our Problems
  3. Ben Novack Jr., C.E.O. of Convention Concepts Unlimited, Found Dead in His Hilton Hotel Room in Rye Brook, New York
  4. Prank Call Convinces Hotel Guest to Do $5K in Damage; Similar Pranks Reported Across the Country
  5. Social Media: Marketing Magic or Madness / John Davies
  6. Five Alternatives to Discounting Prices
  7. New Wedding Trends for 2009 Impact the Way Couples Plan Their Big Day; Hilton Family of Hotels Launches Wedding Resource
  8. Warrant Reveals New Details in Mysterious Slaying of Convention Planner Ben Novack Jr.
  9. Global Update: Who's Where and Doing What / July 2009
  10. When the Recovery Comes, What Will it Look Like for the Hotel Industry? / Jim Butler
  11. Front Desk Hotel Training Can Generate Future Business / Doug Kennedy
  12. Social Media for the Savvy Hotel Sales Manager / Susan Deluzain Barry
  13. In Many U.S. Markets Hotel Room Prices for Groups versus TransientTravelers Are Upside Down, a Phenomenon that's Unsustainable
  14. $500 million W Hotel Set to Open in South Beach, Florida, For $12,000 a Night You Too Can be "Wowed"
  15. But What Keeps Them Coming Back? One Couple Dines at the Democracy Grille in the Bethesda Marriott Suites Seven Days a Week for Four years - or 1,460 Meals
  16. Value Place - A Hotel / Apartment Fusion The Value Place Franchise Model is Carving a Distinctive Niche in the Extended-stay Hotel Market
  17. Founders of Hotels.com Launch New Hotel Booking Site; Getaroom.com Provides Benefits of Opaque Pricing without Keeping Travelers in the Dark
  18. Marketing & Revenue Management Plan 2010 -- The Most Difficult Plan You Will Ever Do
  19. Orlando-Area Hotels Reel From Year of Bad News, Recovery From Worst Downturn for US Hoteliers in Decades Nowhere in Sight
  20. Placing the TripAdvisor Review Widget on Your Hotel Website: a Good or Bad Move? / Max Starkov 
  21. 5-Star Employees / Bryan Williams
  22. St. Regis Monarch Beach Taken Over by Citigroup; Resort Where AIG Held Sales Junket Is Foreclosed, Will Continue Operations Under St. Regis' Management
  23. Despite Deep Discounts on Room Rates, Hawai'i Hotel Occupancy During May 2009 the Worst Since at Least 1987
  24. Las Vegas Nightclubs Suddenly Find that Benign Neglect of their Customer's Behavior May Affects their Bottom Lines
  25. A Perfect Sellout for a Hotel Is Similar to a Perfect Game in Baseball; Perfection Requires Entire Team Effort / Gregg Marzano
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