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America’s Best Franchising and InnPoints Worldwide
Continue Reservation Relationship


July 9, 2009 - America’s Best Franchising Incorporated has signed a two-year agreement with InnPoints Worldwide to provide a variety of internet and voice reservations services for approximately 225 properties that it operates under four hotel brands – Country Hearth, America’s Best, Budgetel, and 3 Palms.  This extends a relationship that has existed between the two companies since 2005.

The services provided to America’s Best by InnPoints are in five broad categories:

  • Worldwide electronic distribution of rates and inventory to more than 600,000 travel agents and several hundred travel websites through the Global Distribution System (GDS) and Internet Distribution System (IDS)
  • A central  reservation system, called “MyCRS,” that enables franchisees to seamlessly manage their rates and inventory through the GDS, IDS, booking engine, and voice channels
  • A 24-hour centralized call center
  • A customized internet booking engine for the company’s four brand websites 
  • A web-based property management system, called “MyHMS,” that coordinates and integrates hotel operations from guest check-in to night audits
“With InnPoints, our hoteliers benefit from a single integrated solution for all their reservations needs,” said Doug Collins, chairman and CEO of Atlanta-based America’s Best Franchising.  

“That’s especially important in today’s complex and competitive hospitality marketplace where travelers use the internet extensively to shop for rates and availability in many different ways, through many different sites.”

According to Mark Lewis-Brown, executive vice president and COO of Albuquerque-based InnPoints Worldwide, “Our services provide franchisees with a seamless connection to virtually limitless reservation opportunities which help to drive revenue, especially in the current turbulent economy.  For example, reservations generated by our MyCRS system for America’s Best properties are up 10% during the first six months of 2009 over the comparable period in 2008.”

InnPoints Worldwide serves more than 1,800 hotels worldwide with state-of-the-art reservations technology as well as property management, revenue management, and marketing services.    

About InnPoints Worldwide

InnPoints Worldwide is a diversified reservation marketing organization and proven leader in electronic distribution and channel marketing.  From its World Headquarters in Albuquerque and offices in Dallas, Chicago, Santa Rosa, Canada, UK, Sweden, Italy, and Greece, InnPoints Worldwide provides voice, GDS/IDS reservation technology, a web-based property management system, website booking engines, revenue management and strategic marketing programs for over 1800 hotels worldwide. and


Peter G. Mathon
P. R. Counsel for
  America’s Best Franchising

  Phoenix F. Smith
  Director of Marketing
  InnPoints Worldwide
  1-800-401-2262 x1050

Also See: InnPoints Worldwide and Complete Interface; Seamless interface enhances hotel channel management capabilities / June 2009
InnPoints Worldwide Wraps Up First Annual Conference with 655 Hotels Represented / January 2009
InnPoints to Demo New Reservation Technology at IH/M&RS Booth 3180: Web-Based Property Management System and Central Reservation System on Display / November 2008
Web-Based Property Management System MyHMS Named Preferred PMS for America's Best Franchising, Inc.: Including America's Best Inns & Suites and Country Hearth Inns & Suites / July 2008
All InnPoints Properties Upgrade to MyCRS Central Reservation System / May 2008

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