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Bill Caraway of The Hamister Group Elected to Serve on
Pennsylvania Tourism & Lodging Association Board

PITTSBURGH, PENNSYLVANIA – The Hamister Group, Inc., a leading hospitality management company, today announced that Bill Caraway has been elected to serve on the board of directors for the Pennsylvania Tourism & Lodging Association. The election took place at the organization’s recent annual meeting.
Caraway serves as the Regional Director of Sales for The Hamister Group, Inc.’s five Pittsburgh-area hotels: the Hampton Inn, Cranberry Township; the Residence Inn by Marriott, Cranberry Township; the Holiday Inn Express, Cranberry Township; the Hampton Inn, Pittsburgh Airport; and the Hampton Inn, Greentree.

“We are proud of the leadership role that Bill is taking in the Pennsylvania tourism industry,” said Jack Turesky, President and COO, The Hamister Group, Inc. “He is a valuable member of our team and I am sure that he will provide unique insight to the PTLA board as they work to strengthen and grow the industry across the state.”

Caraway has more than ten years of hotel sales experience, including work selling multiple properties and working with multiple flags. Prior to assuming his current position, he served as the General Manager at the Hampton Inn, Greentree hotel. Caraway earned a Bachelor of Arts degree in Speech Communications/Media from California University of Pennsylvania.

The Pennsylvania Tourism & Lodging Association was formed in 1981 as the only statewide association that represents the Commonwealth’s tourism industry. The private, non-profit, membership-based organization exists to advocate, support, promote and enhance the tourism and lodging industry across the Commonwealth of Pennsylvania. It provides lobbying, educational and professional development opportunities, information and other resources to its members.

About The Hamister Group
The Hamister Group, Inc. is a leader in hotel and healthcare management, with over 32 years of experience and a solid management portfolio in the eastern United States. The company has a proven record of superior management results and today employs nearly 1,000 co-workers at its facilities in New York, Pennsylvania, Tennessee and Kentucky. The hotels and healthcare businesses managed by The Hamister Group consistently achieve the highest honors in guest satisfaction and operations excellence. For more information, visit

Hamister Hospitality Group, LLC 

Philip J. Pantano
716-839-4000, ext. 341

Also See: How Can You Turn an Upset Guest into a Fan of Your Hotel? / Sam Astorino / January 2009

Golden Opportunities Lie in Handling the Cranky Guest and the Next Guest in Line / Brandt Ford / The Rooms Chronicle

Taming the Guest from Hell / Steven Ferry / May 2008

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