News for the Hospitality Executive
New Web site is icing on top
of the guest-services company’s rebranding; Corporate growth,
new marketing directive has industry clicking to learn more
New York—May 19, 2009—As the business-to-business marketing landscape changes amidst today’s economy, TTI Technologies International also is changing with the times. The New York-based provider of driver’s license and passport scanners, self-service business centers, concierge kiosks and boarding pass printing stations announces a refresh to its overall look and feel, from logo and corporate standards to its Web site. Today, www.ttittel.com, provides one-click access to information for discovering untapped sources of revenue, streamlining operations, strengthening marketing, empowering guests, and enhancing guest service.
“We didn’t just slap some lipstick on our Web site and call it attractive -- we gave it an extreme makeover,” said Bridget Werba, TTI VP Sales and Marketing. “When I came on board earlier this year, one of the first things I noticed was that the TTI Web site needed navigation assistance, and it didn’t identify the target market and product offerings quickly enough to keep a visitor’s attention (which typically is less than 30 seconds). Today, the new site is inviting, educational, personal, interactive, and most of all, user friendly!”
When considering its redesign and rebranding, TTI followed this formula: Stickiness = relationships = loyalty = revenues, Werba said.
“Our new Web site was designed with one purpose in mind – to retain our customer’s long-term value,” she said. “TTI is passionate about its customer relationships, and those relationships must be carried from in-person to online. Today we are proud to say that our attractive site is magnetic – drawing in new customers seeking ways to increase staff productivity, reduce administration costs, and improve guest satisfaction all while being responsible to the environment.”
Keeping Customers Happy
TTI has been effectively implementing self-service technologies since 1991, serving hotels, resorts, hostels, airports, retailers, and more. The company’s self-service solutions are easy to operate, require minimal staff interaction, and include design, installation and on-going 24/7/365 management and support. Thousands of businesses daily depend on TTI’s intuitive technology. The company’s international headquarters is in New York with satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale, and Mumbai.
“We are very proud of the new, improved TTI rebranding and marketing program under Bridget’s direction,” said Steve Blidner, TTI President. “While we are very well known throughout the New York area and east coast, our solutions may be some of the best kept secrets around the world – until now.
“We encourage all hoteliers and businesses searching for the best in guest-service technologies that come with no risk and no up-front investment, to visit www.ttitel.com,” he said. “Stay a while. Today we are better equipped to anticipate and deliver exceptional service online than ever before.”
About TTI Technologies International
|Also See:||TTI Expands Global Reach by Partnering with CMS to Resell Scanners in India / April 2009|
|TTI Technologies Promotes Neil Blidner to Vice President of Operations; Aggressive customer service and streamlined efficiency is planned as New York-based guest-services technology firm continues to grow / March 2009|
|New York's Beekman Tower Hotel Abuzz with New Business Center from TTI Technologies; Manhattan landmark hotel adds multiple self-service computer workstations plus Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / February 2009|
|roomMaster 2000 PMS from InnQuest Now Interfaces to TTI's Scan2PMS System; Partnership can potentially provide 4,000 properties with better guest identification at check-in / February 2009|
|Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009|
|TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009|
|Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008|
|TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008|
|Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008|
|TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008|
|ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008|
|TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008|
|Telecharge.com to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007|
|TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007|
|TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007|
|TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007|
Home | Welcome|
News | Classifieds|
Viewpoint Forum | Ideas&Trends
Please contact Hotel.Onlinewith your comments and suggestions.