Loews Miami Beach Hotel received this recognition based on the hotel’s outstanding overall performance, excellence and personification of the Loews Brand Promise in 2008. Despite the economic downturn, the hotel had a record year from revenues, to employee retention to community relations.

The criteria for consideration of "Hotel of the Year" is based on more than 20 categories including commitment to brand loyalty, evidence that guests satisfaction is exceeded, innovative practices to improve service, Team Member satisfaction and  overall financial performance.

The “Marketer of the Year” is given to an individual who goes above and beyond in the sales and marketing area. In addition to her role in overseeing all aspects of sales and marketing, revenue management, reservations and public relations for Loews Miami Beach Hotel, Castillo also has regional responsibilites for most of the Resorts in the Loews portfolio. Her other hotels include Loews Coronado Bay Resort, the Don CeSar Beach Resort, a Loews Hotel, Loews Lake Las Vegas Resort and Loews Santa Monica Beach Hotel.

“We are thrilled to receive the “Hotel of the Year" and to have Debbie Castillo recognized as “Marketer of the Year” is an added bonus, said Shawn Hauver, Managing Director of Loews Miami Beach Hotel. “2008 was an exciting year for all of us at Loews Miami Beach Hotel, ending with our 10 year anniversary in December. Each and every team member here makes a difference in the day-to-day operations of the hotel and I am thrilled to share this award with all of them.”

Loews Miami Beach Hotel has other reasons to celebrate as well, next month the hotel will undergo a 50+ million dollar renovation to enhance an already great product and will relaunch with a fresh, new look. Loews Miami Beach Hotel has been successful in creating a distinct style that appeals to all types of guests; families, leisure, business and meetings, while maintaining its own individuality. The renovation will allow the hotel to continue to capitalize on their great success in the destination and beyond.

Loews Miami Beach Hotel – flaunting a “SoBe style” fusion of cosmopolitan and Art Deco influences – creates beachfront elegance for the authentic hip. Located in the “heart” of South Beach, the hotel showcases 790 stylish rooms and suites, a palm tree lined promenade, oceanfront sparkling pool, more than 65,000 square feet of meeting and function space, Elemis Spa and Fitness Center and six restaurants and bars including the new Sushi SoBe and the famous Emeril’s Miami Beach. For more information visit www.loewshotels.com or call 305-604-1601.

Sarah Murov, Director of Public Relations, Florida Resorts
Loews Hotels
[email protected] / 305-604-3905