Hotel Online Special Report



INNCOM Teams with Best of Breed Providers to
Enhance In-Room Automation Services
Company�s Integrated Room Automation System ties energy-management services to
IP-telephones and in-room entertainment systems
Visit INNCOM at Booth No. 424

Niantic, Conn. � June 18, 2009 � You can�t have too much of a good thing, and at INNCOM International Inc., based here, the company is bringing that philosophy to hotels around the world with its Integrated Room Automation System (IRAS). A significant advantage of IRAS is the extensive number and variety of third-party interfaces that can be used to expand the functionality of the system applications to other room devices and software systems, from property-management and building-automation systems to IP telephones and in-room entertainment solutions. 

INNCOM�s IRAS solutions will be on display at the Hospitality Industry Technology Exposition & Conference (HITEC), June 23-25 at the Anaheim (Calif.) Convention Center in Booth No. 424.

�INNCOM has developed a system that bundles together all in-room systems for better energy efficiency and an enhanced guest experience,� said John Tavares, vice president of marketing and sales for INNCOM. �In addition to our popular tabletop units for guestroom controls, INNCOM provides a seamless user interface to VoIP compatible telephones and Internet-based entertainment systems via television remote controls that allows the guest to control all INNCOM guestroom devices.

�Whether the telephone is from Nortel (with Citrix middlewear), Teledex (with FCS Computer Systems middlewear), Cisco, Avaya, Percipia, or Nevotek [in development], guests can access weather, restaurant listings, movies and entertainment channels and more with one touch on the guestroom phone,� he added. �At the same time, the phone provides the ultimate in guestroom controls by allowing guests to turn off and on lights, raise and lower temperature, control fan functions, indicate privacy and make-up-room requests, even open and close drapes.�

Tuned into TV

The same holds true for Internet-based in-room entertainment solutions provided by companies such as LodgeNet, KoolConnect, Extenway, Gues-Tek and Enseo, Tavares said.  Joint technology developed between INNCOM and these companies� provides in-room control to guests via the guestroom TV remote device. Through the TV, guests can makes changes to in-room temperatures, change light settings, signal �do not disturb� or �make-up room� at their doorway, and other popular service requests.

Working with third-party providers gives INNCOM the ability to provide in-room control of room systems and property-wide energy management, Tavares said. Using the INNCOM USB to wireless antenna, hotels can more easily retrofit rooms and save on labor and construction costs.

Guests also can use the system while not having to sacrifice viewing time of a given TV program or in-room movie. A simple bar flashes at the bottom of the TV screen. And guests can keep watching the TV as they make changes for guestroom comfort and convenience. Best yet, guests also put the guestroom into INNCOM�s energy �economy mode� to save costs.


�We are proud to be the global leader in guestroom automation systems for the global lodging industry, with proven product, applications and technologies,� said Rick Quirino, INNCOM President. �The characteristics that make us unique in this domain include patented wireless technology, seamless integration of telecommunications and control functions, advanced multi-tasking software and easy-to-use human interfaces. We believe that our new solutions with several of the industry�s best-of-breed technology providers will further reinforce our respective capabilities, delight our customers, and leverage our marketing efforts.�

INNCOM is open and willing to work with any company interesting in a third-party partnership to provide added value to their mutual clients.  Interested parties should call John Tavares at 860.739.4468 x1144 or visit the INNCOM Booth No. 424 at HITEC.

About INNCOM International Inc.: 
Founded in 1986, INNCOM develops, manufactures, and markets advanced guestroom control systems for the global lodging industry. The company�s product line ranges from programmable digital thermostats to fully integrated energy management, lighting control and communication systems. All INNCOM products are designed to enhance guest comfort, safety and satisfaction while increasing bottom line profits for property owners. INNCOM systems are installed in more than 500,000 guestrooms in many of the most prestigious hotels in 26 countries.


Barb Worcester 
[email protected]

John Tavares
 860.739.4468 x1144
[email protected]

Also See INNCOM and Enseo Debut Interactive Guestroom Control Systems Via TV; Joint solution unveiled at HD Expo in Las Vegas enables guests to change room temperature, light settings and more / May 2009
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INNCOM Leads New Florida Resort Toward LEED-Certification Goal; Sandpearl Resort features INNCOM EMS as a key design component in its effort to become one of the first resorts to attain coveted 'green' designation / February 2008
INNCOM Taps Kwok to Direct Sales Effort in Asia-Pacific Region; Twenty-plus-year veteran management/marketing executive will spearhead efforts to enhance and expand company's presence in the Far East / January 2008
INNCOM Helps HEI Hotels & Resorts Manage Energy, Improve Profitability / January 2008
INNCOM international inc. Ranked No. 33 in Deloitte's Technology Fast 50 Program / November 2007
INNCOM Takes Home Kenneth F. Hine �Best of Show� Award at IH/M&RS for ecoMODE / November 2007
INNCOM Creates New Opportunity for Hotels to Reach Environmentally Aware Guests/ October 2007
INNCOM Creates New Opportunity for Hotels To Reach Environmentally Aware Guests / June 2007
Technology Going Back to the Basics; a Hotel Room Interactive Doorbell; Minimizes Guests� Privacy & Service Complaints / June 2001
INNCOM and eRoomSystems Technologies, Inc. Team Up to Provide Enhanced Range of Solutions for Guestroom and Hotel Energy Management / April 2001 
Stanfield Hospitality Develops Strategic Technologist Review; A First of a Kind Service Aimed at the Travel Industry and ItsTechnology Suppliers' Profitability / May 2001 

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