News for the Hospitality Executive
Pam Patoine Named "General Manager of the Year" by
National Hotel Management Firm
Manager Recognized as Top Performer
|Waterford, CT- Waterford Hotel Group recently
named Pam Patoine as its 2008 General Manager of the Year during the
company's Annual Business Meeting & Awards Celebration at the
Mystic Marriott Hotel & Spa in Groton, CT. Patoine serves as
general manager of the Courtyard by Marriott and Grappone Conference
Center in Concord, NH. Waterford Hotel Group, a national hotel
management firm, professionally operates both the 90-room Courtyard and
adjacent conference center.
Managers from the 25 properties in the Waterford Hotel Group, Inc. portfolio attended the company's 2009 Business Meeting & Awards Luncheon. The meeting provided Waterford leadership an opportunity to meet with their managers and discuss, as a group, new strategies and business initiatives for 2009, including operations, sales, and e-commerce. The business meeting also gave the attendees a chance to share ideas and set goals for the upcoming years.
Patoine has been with the Concord property since 2000, and served as part of the hotel's opening team. In 2008, she proved to be an effective, proactive leader who was able to maximize profits throughout the year in an unstable economy. Patoine also led her team in achieving excellence in both Marriott Guest Satisfaction Scores and Quality Assurance. "Waterford is lucky to have a manager like Pam," commented Judy Moran, vice president of human resources for Waterford Hotel Group.
"She has determination, quality leadership skills, and has made a name for the hotel and conference center around the Concord community."
Patoine currently serves on committees for many local organizations, including Dress for Success New Hampshire, the Lakes Region Association, the Chamber of Commerce - Funds for Education Golf Tournament, and the Heart of the Grape Wine Event for Concord Hospital. She currently resides in Concord.
About Courtyard by Marriott Concord and Grappone Conference Center
The 90-room Courtyard by Marriott Concord is the only hotel in Concord to offer scheduled shuttle service to/from Manchester airport. The hotel offers free high-speed internet access in all guest rooms, indoor pool and spa, and the Courtyard Café, open for breakfast and dinner. The hotel is adjacent to the Grappone Conference Center, featuring 10,000 square feet of meeting space, a visitor's center, and the Greater Concord Chamber of Commerce. In 2007, both the hotel and conference center underwent $1.3 million in comprehensive renovations. The Courtyard is conveniently located near the NH International Speedway and the Museum of NH History.
About Waterford Hotel Group, Inc.
Hotel Group Appoints Michael Heaton and Farouk Rajab as Regional Hotel
Directors / January 2009
|Waterford Hotel Group Associates Honored by Connecticut Lodging Association; General Manager Chuck Moran Named as President of Association / October 2008|