News for the Hospitality Executive
Makeover Slated for John Q. Hammons’ Rebranded
Ramada Reno Hotel & Casino in Nevada
RENO, Nev. & SPRINGFIELD, Mo. - March 3, 2009 - Hotel General Manager Teri Grandfield manages a successful hotel in a city that promotes gambling, but she doesn’t believe in relying on chance to ensure successful hotel operations. As the general manger of John Q. Hammons Hotels & Resorts’ newly rebranded Ramada Reno Hotel & Casino in centrally located downtown Reno, Nev., she and her passionate team are complemented by a highly respected hotel brand; Wyndham Rewards®, the world’s largest hotel rewards program; sophisticated marketing and reservations systems; and a nearly $1 million renovation. The 281-spacious guest room/suite hotel and casino is operated by Springfield, Mo.-based John Q. Hammons Hotels & Resorts (www.jqhhotels.com), the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites.
Renovation in Progress
The former Holiday Inn & Diamonds Casino is undergoing a nearly $1 million makeover that will extend from the exterior of the facility to common areas and guest rooms/suites. Guests will immediately notice new signage and enhanced exterior lighting. Additional exterior improvements include landscaping and paint refurbishment. Scheduled modifications to guest rooms include new beds and bedding, new Ramada bath amenities, and upgraded bath fixtures, including spa-style showerheads. Common areas will be refreshed with new carpeting. The property’s high-traffic casino is also scheduled for renovation.
“We are taking a phased approach to our renovation to ensure guests continue to receive an exceptional experience during our improvements,” Grandfield said. “We take Ramada’s Six Commitments to Exceptional Customer Service and Guest Experience to heart with every guest interaction, such as R for being Ready and A for Anticipating guests’ needs.”
With more than 8,500 net square feet of flexible event space, the Ramada Reno Hotel & Casino easily accommodates groups up to 500 guests. The hotel’s Skyline Room on the 14th floor offers unparalleled views of the Reno downtown skyline, the majestic Sierra Nevada Mountains, and the Sparks downtown skyline. The 2,790-square-foot-room with a view is highly popular for weddings, parties and Quinceañeras.
The property’s casino boasts 245 slot machines, five table games, sports-book for placing bets, and two bars for refreshments and watching sports.
About Ramada Worldwide and Wyndham Hotel Group
About John Q. Hammons Hotels & Resorts
John Q. Hammons Hotels & Resorts
|Also See:||Crescent Hotels & Resorts To Operate Holiday Inn Conversion in Sparks, Nevada on Behalf of the Navnish Group; Quality Inn to Undergo $6 Million Renovation to Convert to Holiday Inn Brand / June 2007|