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Makeover Slated for John Q. Hammons’ Rebranded
Ramada Reno Hotel & Casino in Nevada

RENO, Nev. & SPRINGFIELD, Mo. - March 3, 2009 - Hotel General Manager Teri Grandfield manages a successful hotel in a city that promotes gambling, but she doesn’t believe in relying on chance to ensure successful hotel operations. As the general manger of John Q. Hammons Hotels & Resorts’ newly rebranded Ramada Reno Hotel & Casino in centrally located downtown Reno, Nev., she and her passionate team are complemented by a highly respected hotel brand; Wyndham Rewards®, the world’s largest hotel rewards program; sophisticated marketing and reservations systems; and a nearly $1 million renovation. The 281-spacious guest room/suite hotel and casino is operated by Springfield, Mo.-based John Q. Hammons Hotels & Resorts (, the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites. 

Renovation in Progress 

The former Holiday Inn & Diamonds Casino is undergoing a nearly $1 million makeover that will extend from the exterior of the facility to common areas and guest rooms/suites. Guests will immediately notice new signage and enhanced exterior lighting. Additional exterior improvements include landscaping and paint refurbishment. Scheduled modifications to guest rooms include new beds and bedding, new Ramada bath amenities, and upgraded bath fixtures, including spa-style showerheads. Common areas will be refreshed with new carpeting. The property’s high-traffic casino is also scheduled for renovation. 

“We are taking a phased approach to our renovation to ensure guests continue to receive an exceptional experience during our improvements,” Grandfield said. “We take Ramada’s Six Commitments to Exceptional Customer Service and Guest Experience to heart with every guest interaction, such as R for being Ready and A for Anticipating guests’ needs.” 

With more than 8,500 net square feet of flexible event space, the Ramada Reno Hotel & Casino easily accommodates groups up to 500 guests. The hotel’s Skyline Room on the 14th floor offers unparalleled views of the Reno downtown skyline, the majestic Sierra Nevada Mountains, and the Sparks downtown skyline. The 2,790-square-foot-room with a view is highly popular for weddings, parties and Quinceañeras. 

The property’s casino boasts 245 slot machines, five table games, sports-book for placing bets, and two bars for refreshments and watching sports. 

Hotel Information 
Located at 1000 E. 6th Street in Reno, the newly branded Ramada Reno Hotel & Casino downtown is sure to make guests’ Reno lodging experience enjoyable. Guests will appreciate a fully equipped fitness center, heated outdoor pool and casual dining of the Casino Diner or cocktails in the Lobby Lounge. Other guest amenities include a gift shop, game room, dry cleaning service, complimentary continental breakfast, complimentary parking and complimentary high-speed Internet access. The Reno Livestock & Events Center, National Bowling Stadium and the University of Nevada - Reno are just a short stroll from the front door. 

About Ramada Worldwide and Wyndham Hotel Group 
Ramada Worldwide, a member of the Wyndham Hotel Group family of lodging brands, is a global chain of midscale hotels featuring single, double and suite accommodations. 

About John Q. Hammons Hotels & Resorts 
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the nation’s leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With 80 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels & Resorts’ properties are dominant in their markets. Over the course of his impressive 51-year career in the hotel business, Mr. John Q. Hammons has developed 206 hotels. For more information about John Q. Hammons Hotels & Resorts, please visit the company’s Web site at 


John Q. Hammons Hotels & Resorts
Scott Tarwater, 417-873-3591

Also See: Crescent Hotels & Resorts To Operate Holiday Inn Conversion in Sparks, Nevada on Behalf of the Navnish Group; Quality Inn to Undergo $6 Million Renovation to Convert to Holiday Inn Brand / June 2007



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