News for the Hospitality Executive
Waterford Hotel Group Appoints Michael Heaton and
Farouk Rajab as Regional Hotel Directors
Waterford, CT- January 08, 2009 - Waterford Hotel Group has announced the recent appointments of Michael Heaton and Farouk Rajab as regional hotel directors for the national hotel management firm. Waterford Hotel Group professionally manages 26 properties in 9 states, representing more than 3,600 hotel rooms nationwide.
Heaton and Rajab are responsible for overseeing the operations of several
Waterford Hotel Group properties including developing and maintaining relationships
with ownership and franchise partners, budgeting, associate development,
guest satisfaction scores, maintaining Waterford and brand service standards,
and the overall performance of the hotels. Heaton will work closely
with Terry Bickhardt, co-president of Waterford Hotel Group, in maximizing
performance for Waterford's full service portfolio. Rajab's
efforts will be directed toward several of Waterford's select service hotels,
providing support and direction to the hotel teams at each location.
"Michael and Farouk have enjoyed great success during their tenure with Waterford," commented Terry Bickhardt. "They each bring multi-faceted experience and proven leadership skills to our regional team and we are certain that they will excel in their new roles," he added.
Heaton joined Waterford Hotel Group in 1997 and has held numerous management positions since that time, including general manager of the Courtyard by Marriott in Cromwell and resident manager of the Mystic Marriott Hotel & Spa in Groton. He also previously served as general manager of Waterford-managed properties throughout the United States. Heaton resides in Salem, CT and is the former president of the Connecticut Lodging Association and lodging representative for the Connecticut Restaurant Association.
Rajab joined Waterford in 2005 and most recently served as general manager for the Courtyard by Marriott in Cromwell, Connecticut. He previously served in a number of positions for Waterford, including rooms division manager at the Mystic Marriott Hotel & Spa in Groton and general manager of the Courtyard by Marriott in Norwich. Rajab currently resides in Pawcatuck, CT. He has held positions on numerous committees and tourism organizations in the Southeastern CT area, including the Mystic Chamber of Commerce and the Mystic Coast and Country Group and Tourist Information Center.
About Waterford Hotel Group, Inc.
|Also See:||Waterford Hotel Group Associates Honored by Connecticut Lodging Association; General Manager Chuck Moran Named as President of Association / October 2008|