Hotel Online
News for the Hospitality Executive

roomMaster 2000 PMS from InnQuest Now Interfaces to TTI’s Scan2PMS System

TTI Technologies International imports text and images from passports and driver’s licenses
directly to the roomMaster 2000 property-management system; Partnership can potentially
provide 4,000 properties with better guest identification at check-in

New York—February 10, 2009—TTI Technologies International announces that its Scan2PMS solution is now integrated with the roomMaster 2000 property-management system from InnQuest Software Corp. of Tampa, Fla. The interface to the TTI Scan2PMS system will enable front-desk staff to capture guest information from a driver’s license or passports at check-in and immediately download it into the roomMaster 2000 PMS. This service facilitates the instant capture of a guest’s photo, name, address, date of birth and nationality, while providing proof that the guest actually stayed at the hotel.

InnQuest’s roomMaster 2000 system is installed in more than 4,000 properties of all sizes and types in more than 80 countries. In addition to TTI’s Scan2PMS, roomMaster 2000 also integrates with all popular PBX, call accounting, voice mail, point of sale, movies, video checkout, electronic lock, energy management and accounting systems for increased efficiency. 

“We’ve heard from our customers that they want a quick and affordable way to automate the guest ID process at check-in to better identify who is staying at their hotel and to provided an added level of security,” said Robert Paresi, InnQuest president. “In fact, automatic identification and data capture is becoming so popular that we believe it will become a routine part of the guest reservation and check-in process in the very near future. Therefore, we set out to identify the best system that would easily interface to roomMaster 2000 and be affordable for our hotels to implement immediately. TTI’s Scan2PMS came highly recommended.

“Hoteliers using this system told us that Scan2PMS instantly reduces check-in time for guests by removing the need for front-desk staff to make copies of driver’s licenses, passports or other forms of ID,” he said. “It also confirms that a guest actually is who he says is – a security concern that is top of mind for travelers and hoteliers alike. Because TTI shares both our passion for excellence in hospitality and our goal to continually improve services and solutions to provide hotels with simpler ways to manage their businesses – all while offering systems at some of the best prices available – we knew the Scan2PMS interface was the way to go.”

TTI’s Scan2PMS System:

  • Reduces check-in time for guests enhancing customer service
  • Eliminates the need for staff to make photocopies of guests’ driver’s license, passport or other forms of ID while simultaneously reducing paper and printer ink inventory and costs
  • Downloads data instantly into the hotel’s Windows-based PMS 
  • Captures accurate address information for future marketing efforts
  • Stores the guest’s photo within the hotel’s PMS for instant or future verification
  • Offers the option to save the entire image of the ID or just the guest’s facial photo
  • Customized fields where each hotel can determine what data they want to capture (i.e. driver’s license and passport numbers do not have to be saved)
Alex Lerner, TTI chief-technology officer, describes the Scan2PMS as a .net application that allows data to be captured from the ID using optical-character recognition (OCR) technology. It is a customized application that can be integrated or interfaced with third-party applications using XML protocol, allowing the application to easily interface with roomMaster 2000.

Synergies about

“We are excited to add InnQuest to our growing list of PMS partners,” said Bridget Oliva-Werba, TTI VP Sales and Marketing. “Like us, they understand the challenges that travelers face every day. Security concerns and waiting in long lines shouldn’t be an added burden. Through the integration of Scan2PMS and roomMaster 2000, we are providing guests with the service, expertise and the technology that will make their stay truly exceptional while enabling the hotel to run more efficiently and more profitably.” 

Oliva-Werba stressed that the benefits of using automatic ID and data capture for guest-identification are limitless.

“Scan2PMS removes the risk of human error in the data entry process while simultaneously perfecting list solicitation,” she said. “How often have typos cost a hotel the inability to market to customers for future stays or, more importantly, given a guest a good excuse to file a charge-back claim with their credit-card company in order to avoid charges? The automatic data capture, coupled with our digital signatures application, provides an unprecedented level of protection for owners and operators.”

For more information on InnQuest or roomMaster 2000, visit or call (813) 288-4900. For details on TTI’s Scan2PMS solution, call (888) 692-4262 x201 or e-mail

About InnQuest Software 
InnQuest Software is a leading solutions provider for the hospitality industry committed to providing powerful, flexible, and easy-to-use Windows property management software at an affordable price. InnQuest Software's flagship product, roomMaster 2000, is used in over 4,000 properties of all sizes and types in over 80 countries, including chain, independent, business, boutique, and resort hotels. InnQuest Software is based in Tampa, Florida, with regional offices in Australia, Canada and the United Kingdom. 

About TTI Technologies International
TTI Technologies International has been providing state-of-the-art public access equipment and services to the national hospitality industry for over 17 years. We supply and service hotels, residential apartments, airports, and youth hostels with equipment ranging from ID Scanners, Self Service Business Centers, Automated Concierge Services, Informational Kiosks, Luggage Storage Solutions, ATM's, and Digital Signage to name a few. TTI is your one-stop shop for your technological and service needs. For more information, visit


Barb Worcester
Tel: (440) 930-5770

Bridget Werba
VP Sales and Marketing
TTI Technologies International
Tel: 480-515-5777


Also See: Millennium Knickerbocker Enters New Year with New Business Center, Services from TTI Technologies International; Chicago landmark hotel adds self-service computer workstations/kiosks, Fax/Copier/Scanner/Printer and Boarding Pass Printing Service for guests / January 2009
TTI Targets Top Talent During Tough Times; Bridget Oliva-Werba joins growing business as VP Sales and Marketing / January 2009
Affinia Manhattan Boosts Guest Satisfaction, Revenues with Fax/Copier/Scanner from TTI ; Provider of self-service business center technologies to showcase its solutions at IH/M&R Show Nov. 8-11 in New York, Booths 3053 / November 2008
TTI WebScan System Interfaces to MyHMS PMS from InnPoints Worldwide; TTI Technologies International imports text and images from passports and driver's licenses directly to the MyHMS property-management system from InnPoints / October 2008
Juliet Hodge Joins TTI to Streamline Customer Relations, Quality Control; As Hotel Relations Manager, Hodge to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2008
TTI Technologies' Luggage Tag/Phone Card Kiosks Helping Jazz Hostels in New York; TTI Technologies International develops proprietary solution for six properties to better serve international travelers/guests at check out and increase revenues / June 2008
ID/Passport Scanners from TTI Tackles Charge-back, Identity Fraud Issues and More; TTI Technologies International offers the only system that imports text and images from passports and driver's licenses directly to a hotel's Windows-based property-management system in less than 10 seconds / May 2008
TTI's 'ConciergeOnDemand™' Services Now Showing at 100th Hotel; New self-service entertainment ticketing system to be showcased in Booth #244 at the 2008 Asian American Hotel Owners Assn. Annual Convention March 26-29, 2008 / February 2008 to Provide Ticketing for TTI's 'ConciergeonDemand' Lobby Kiosk; New guest service and revenue tool to be showcased at the IH/M&R Show in New York, November 11-13 at the Jacob K. Javits Convention Center in Booth No. 3053 / November 2007
TTI Brings 'Concierge on Demand' Services to Hotels as Guest-Service, Revenue Tool; Portland Square Hotel in NYC is first to use the self-service entertainment ticketing system; Ideal for independent hotels with fewer than 200 guestrooms/ September 2007
TTI Taps Talents of Oumou Bah to Drive Customer Relations, Quality Control; As Hotel Relations Manager, Bah to serve as liaison between TTI and hotels to streamline communications and assess need for new guest-service technologies / August 2007
TTI Teams with Sorbis to Provide One-Stop-Shop for Wireless Networking and Business Center Services / February 2007

To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.