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Saving Clients Hundreds of Thousands of Dollars Celebrates Ten Years

Dallas, TX – October 28, 2008 - announced today the company is celebrating ten years of saving clients money by providing Internet Based Training and Mystery Shopping. 

Mr. Delerno, president of, said “Since 1998, has provided non custom, private label and custom training to over fifteen thousand hotels and central reservations offices worldwide. private label and custom training corporate clients include such outstanding companies as Marriott, Hampton Inns, SRS-WORLD HOTELS,, TRUST International and the Elsafe division of ASSA ABLOY Hospitality Inc.” 

Mr. Delerno went on to say “The company's Internet Based Training provides access to on-demand training, the tracking of each trainee’s progress as well as in-depth reporting for each trainee. The training is provided in an interactive format that includes text, animation, and audio. Performance feedback on training is provided by way of instant responses that are given for every answer submitted by a trainee.  Interactive responses to test questions may be in the form of a multiple-choice, clickable image, or a fill-in-the-blank answer options. By providing administrative access to a program, a company administrator can review trainee history as well as all corresponding reports in real time.” Internet Based Training saves clients from 30% to 50% verses training conducted in a typical classroom environment. 

Typical obstacles to conducting classroom training programs for employees include:

  • Too expensive in terms of cost. 
  • Too expensive in terms of time. 
  • No long term benefits because of employee turnover. has overcome these obstacles.
  • Internet Based Training can reduce training costs by 50%. 
  • It is not necessary to take everyone away from their job for a day or two of seminar classroom style training. 
  • No need to avoid training because of employee turnover. Training is always available to all employees 24 hours a day, 7 days a week. 
When an employee leaves your company, they will be deleted from the database and their replacement added.  The new employee will have instant access to training. 
For additional information regarding the company's STAR Reservations Workshop, "Learn2Serve" Responsible Alcohol Server Training or Tom McCarthy's Sales Workshop, OSHA or Food Safety training, please see the contact information below.  A free sampling of some of the workshops are currently available on the company's web site at,

Jay Delerno
Telephone: (817) 283-7685



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