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Park Hyatt Named "Best Hotel Chain in the World" and
Emirates Named the "Best Overall Airline in the World"
by Business Traveler Magazine

NEW YORK, Dec. 12, 2008 - At an awards ceremony last night at the Sofitel Hotel in Los Angeles, Business Traveler magazine announced the winners of the 2008 "Best in Business Travel" Awards, chosen by the readers of Business Traveler for the 20th consecutive year.

At the top of the list was Emirates, named the "Best Overall Airline in the World," giving the Dubai-based carrier the nod over perennial winner Singapore Airlines. Park Hyatt won for "Best Hotel Chain in the World."

Here's a recap:

Hotel Industry:

Best Hotel Chain in the World: Park Hyatt
Best Hotel Chain in North America: Marriott
Best Hotel Chain in Asia; Best Overall Hotel Chain Customer Service: Shangri-La Hotels and Resorts
Best Hotel Chain in Europe; Hotel Chain with the Most Comfortable Beds: Sofitel
Best Hotel Chain in Latin America: Starwood's Sheraton brand
Best Hotel Chain in Eastern Europe: Hilton
Best Hotel Loyalty Program: InterContinental Hotel Group
Airline Industry:
Best Overall Airline in the World: Emirates
Best Airport in the World: Changi Airport (Singapore)
Best First-Class Service in the World: Jet Airways
Best Business-Class Service in the World: Qantas
Best Premium Economy Class in the World: Virgin Atlantic
Best Economy-Class Service in the World: Singapore Airlines
Best Airline in Mexico: Aeromexico
Best Airline in Western Europe: British Airways
Best Airline in Central and Eastern Europe: Czech Airlines
Best Airline in the Middle East: Qatar
Best Airline in Asia; Best Business Class to Asia/Trans-Pacific; Best Airline Advertising Campaign: Korean Air
Best Flight Attendants in the World; Best In-Flight Services in the World; Best Overall Airline Customer Service: Asiana
Best Airline for First-Class Service in North America: American Airlines
Best North American Airline for International Travel; Best Airline for Business-Class Service in North America; Best In-Flight Services in North America: Air Canada
Best Airline for Business-Class Service to South America: LAN
Best Airline for Business Class to Europe/Trans-Atlantic: Air France
Best Business Class to Australia/New Zealand/South Pacific: Air New Zealand
Best Business Class to the Middle East: Etihad Airways
Best Business Class to Africa: South African Airways
Best All-Business-Class Airline: All Nippon Airways
Best Airline Cuisine/Meals: bmi
Best Airline Alliance Program: Star Alliance
Best Low-Cost Airline in North America: Virgin America
Best Airport Clubs/Lounges; Best Frequent-Flyer Program; Best Airline Web Site: Delta Air Lines
Best Airport in North America: Denver International Airport
Business Travel-Related Industries:
Best Noise-Canceling Headphones: Sony
Best Mobile Phone Coverage in the World: AT&T
Best Wireless Data Service Provider in the World: Verizon Wireless
Best International Courier Service: DHL
Best Web Site for Booking Travel: Orbitz
Best Credit Card for Business Travel: American Express
Best Credit Card Rewards Program: American Express Rewards
"The December/January issue of Business Traveler will feature more details on the winners," says Eva Leonard, editor.

Claire Mangers Associates

Also See: Conde Nast Traveler Names Top Hotels and Resorts Around the World that Manage to Exceed our Expectations / October 2008


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