Hotel Online
News for the Hospitality Executive


KoolConnect Launches "Mystery Shop Intrigue" at Select Hotels

Campaign brings complimentary HD VOD viewing to hospitality’s leading hoteliers

CANTON, MA- SEPTEMBER 26TH 2008- KoolConnect Technologies Inc., hospitality’s global provider of Media On Demand solutions, today introduced “Mystery Shop Intrigue” to the industry’s leading hoteliers. Geared to increase HD VOD (High Definition Video On Demand) & GRMSM (Guest Relationship Management) awareness, the campaign will enable interested industry decision makers to stay up to two nights at a qualified KoolConnect-enabled hotel and have their room charges reimbursed by KoolConnect if they ultimately purchase the solution for their own hotel.  

Intrigue - the world’s first and most widely acclaimed HD VOD system - features state-of-the-art applications and is fully customized to each host hotel. Boasting a wide variety of seamlessly integrated digital features, Intrigue offers TV-based guest messaging, interactive hotel guest services, compelling HD studio and music content, an online tool to allow hotel staff to centrally change TV channel lineups without room visits, innovative external media device connectivity and more. 

With recent advancements in integration technology, Intrigue additionally works closely with a wide array of additional in-room systems, enabling guests to manage temperature controls, suite lighting, home theatre controls, their personal media and more from their television. Furthermore, KoolConnect’s exclusive GRM technology brings a host of TV-based concierge services, including real time weather, flight arrival and departure details and other data that is automatically personalized to each individual guest. 

Dave Tahan, Chief Executive Officer at KoolConnect commented, “Over the last decade, High Definition viewing has become mainstream in the commercial sector, yet thousands of hoteliers have yet to implement HD VOD at their hotels. HD entertainment, coupled with a new wave of innovative customer service solutions including GRM and third party integration make today’s in-room experience unlike anything we’ve ever seen in hospitality.” He continued, “Our goal is to ensure that everyone interested in luxury in-room media, particularly those interested in transitioning from standard to high definition entertainment, have an opportunity to experience Intrigue first hand, and at some of the world’s finest and most luxurious hotels.”

While room charge reimbursement is only available to hoteliers who ultimately decide to install Intrigue in their hotel and is provided as the associated discount to final contracted pricing, Tahan is confident that it will be taken advantage of by a large number of industry professionals.  “Our install base is our best form our marketing,” said Tahan.  “Hoteliers that see Intrigue immediately want it for their hotel and we think that this is a terrific way for them to see just how valuable a solution like this can be to a hotel,” he added.

Parties interested in the limited-time promotion may contact KoolConnect representatives via or call 1.339.502.5062.


KoolConnect Technologies, Inc. is a leading provider of advanced digital and HD media on demand solutions to luxury and upscale hotels worldwide. KoolConnect was the first company to offer HD VOD in the hospitality industry and today the company’s Intrigue solution – the most customized and fully integrated VOD solution in the industry - serves nearly 20,000 rooms in prestigious properties in the US, Japan, Hong Kong, Dubai and the Caribbean. To learn more about KoolConnect, visit


Ilanna Walden
KoolConnect Technologies

Also See: Industry Leaders Make Breakthrough in In-room Mobile Media Viewing; KoolConnect Creates Convenient TV-Screen Prompts To Enhance the Ease of Use of TeleAdapt’s Passive MediaHubs / September 2008
Industry Leaders Band Together to Form HDVODINABOX Consortium; Best of breed partners team to educate the hospitality industry on enhanced alternatives available for providing High Definition in-room entertainment / June 2008
KoolConnect Brings Interactive Video On-Demand Applications to Intrigue / April 2008
New York's Acclaimed Michelangelo Hotel Selects KoolConnect For Digital In-Room Entertainment; Property rated by Travel & Leisure Magazine as one of the top 500 Greatest Hotels of the World brings next generation of entertainment to Manhattan / February 2007
Top Ten Gadgets On The Savvy Traveler's Christmas Wish List / December 2006
KoolConnect Launches New Era of Luxury Media Solutions at Mandarin Oriental Hong Kong; Industry leading Intrigue™ HDVOD solution adds new IPTV, PVR and Bang & Olfsen theater system integration features for hotel guests / November 2006
KoolConnect Appoints Leading Studio Expert Suzanne Rainey as Vice President of Content / October 2006
KoolConnect Appoints Award-Winning Entertainment Technology Executive Chet Smith as Chief Technical Officer / August 2006
KoolConnect Discloses Influx Of Significant Amounts of New Investment Capital / August 2006
KoolConnect Promotes Dave Tahan to C.O.O. ; Longtime Video on Demand and Studio Releations Expert's Position Elevated to Top Executive Role / August 2006
KoolConnect Reports “Huge” Interest in IPTV and PVR at HITEC 2006 / July 2006
KoolConnect Acquires VOD Operations of Entertainment Media & Telecom Corporation Ltd. / November 2005


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch
Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Industry Resources | Press Releases
Please contact Hotel.Onlinewith your comments and suggestions.