News for the Hospitality Executive
Holiday Inn Select Rosemont Installs FlyteBoard and
FlytePass To Serve Business Travelers
Flyte Systems airline information products fill the ‘travel confidence’ gap
August 5, 2008
CHICAGO, IL August 20, 2008 – Flyte Systems, the leading provider of airport flight information displays and digital signage content for the hospitality industry, convention centers and related businesses, announced it has successfully installed its FlyteBoard and FlytePass products at the Holiday Inn Select Hotel & Suites Chicago O’Hare/Rosemont in Rosemont, IL. The property also plans a test rollout, in cooperation with an in-room entertainment vendor, of Flyte Systems’ FlyteChannel guestroom airline information television feed.
“Since we are located only one mile from Chicago O’Hare Airport, we
cater to ‘everyday heroes,’” said General Manager Russell John.
“When we recently underwent an extensive renovation we were looking for
just this type of enhancement to better serve our traveling guests.
With the uncertainties surrounding air travel today, providing guests with
accurate airline information fills a much-needed gap and adds confidence
to their travel plans.”
Real-time Flight Information
FlyteBoard, developed by Flyte Systems, is a wall, floor or ceiling mounted high-definition, flat panel screen that properties install in public areas to provide guests with ‘glance-and-go’ convenience for more confident travel planning. What sets Flyte Systems apart from PC-based applications is the ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by:
Mr. John notes that the Holiday Inn Select Hotel & Suites Rosemont chose to place its Flyte products in the property’s lobby rather than in the second floor Business Center because it was such a time saver for guests. “Installing Flyte Systems has really helped my staff. Before Flyte they received a tremendous number of requests to go upstairs and print out boarding passes from the computers in the Business Center. The lobby location is so much more convenient since guests can quickly duck out of meetings and glance at the FlyteBoard to see if their flight is on time and then print out boarding passes,” Mr. John said. He also noted the property receives a great deal of positive feedback from guests who no longer have to pull out their phones, laptops or email devices to check flights. “This is more convenient for them.”
Installation was very simple, according to Mr. John, and the follow-through was up to his hotel’s own high customer service standards. “We care about our guests and we were confident FlyteBoard was something that would help our business travelers. Once we roll out FlyteChannel, our guests will not have to leave the comfort of their rooms until they have to,” he predicted.
Flyte Systems applications are often used by properties to generate increased revenue streams with innovative marketing approaches to the distressed traveler. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at www.flytesystems.com.
About Flyte Systems
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of airport flight information displays for the hospitality, convention center and digital signage industries and related businesses. It delivers accurate, instant, airport-centric updates of flight information – not FAA-regulated scheduled departure times that may omit last minute changes. Properties are able to differentiate their products and boost customer loyalty and repeat business with ’glance-and-go’ content critical to a traveler’s day. Flyte Systems’ product suite builds upon ITS’ 47-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses. Flyte Systems was formed in 2007 to provide new Web-based travel technology and product lines. Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, DoubleTree, Hotel Sofitel and Crown Plaza hotels, independent properties and municipal airports.
About the Holiday Inn Select Hotel & Suites Chicago O’Hare/Rosemont
With a bold new look the Holiday Inn Select Hotel & Suites Chicago O’Hare/Rosemont features 300 spacious guest rooms and suites designed for the most discerning traveler. All guest rooms include HD flat screen televisions, complimentary high-speed wired/wireless Internet access, microwaves, refrigerators and complimentary parking. In addition, we offer a business center, a state of the art fitness center, and a gift/snack shop. The hotel is located one mile from Chicago O’Hare Airport and offers 24 hour complimentary airport shuttle service.
Holiday Inn Select Rosemont
|Also See:||New Management Company Makes Its Mark by Executing on Upscale Service, Unique Amenities and Maximized ROI; Rolls Out Flyte Airline Information Systems Across Portfolio to Serve Business Guests, Differentiate Properties / August 2008|
|Flyte Systems Triples Size in First Year of Operations Providing Airline Information to Aid Busy Travelers; At HITEC '08 Flyte will cement leadership, build partnerships to deliver real-time airline information / June 2008|
|Flyte Systems Partners with Digital Signage Provider Four Winds Interactive to Provide Live Airline Flight Information; Partnership powers potential new service offerings, adds vital travel information / May 2008|
|'The Belamar' Luxury Boutique Installs Flyte Systems in State-of-the-Art Business Center; Live airline flight information and boarding pass printing provide travel convenience for business guests / May 2008|
|Kokua Hospitality Signs Agreement with Flyte Systems to Install Airline Information Products in Five Hotels; Live airline flight information to provide travel convenience for guests / April 2008|
|Four-Diamond, IACC Certified Eaglewood Resort & Spa Installs Flyte Systems Products to Elevate Service; Shortened ROI proves value of airline flight information to guests and property / April 2008|
|Hyatt Rosemont Installs FlyteBoard Flight Information Display to Serve Traveling Guests; Hyatt gains ‘wallet share;’ guests stay on property longer when flights are delayed / March 2008|
|Annual Digital Signage Expo ‘Ripe for Content Providers in 2009’; Flyte Systems President Brian Reynolds sees three top trends emerging / March 2008|
|Flyte Systems Inks Agreement with Digital Signage Provider Digital Minds, Installs TouchQuest FlyteBoard at Donald E. Stephens Convention Center; Airline flight information enhances customer service at Donald E. Stephens Convention and Conference Center, adds revenue opportunities / February 2008|
|Doubletree and Hilton Hotels at Seattle Airport Install FlyteBoard Airline Information Screens to Serve Business Travelers; FlyteBoards aid road-warrior guests with real-time airline information at two giant properties / February 2008|
|Supercharged Embassy Suites Turns Guest Perks Into Record-Breaking Year; Installation of FlyteBoard technology focuses on flier needs / January 2008|
|Marriott Dallas/Fort Worth Airport Hotel Provides Guests with Airline Flight Information from Flyte Systems; FlyteBoard screens in lobby aid airport-bound guests with flight times / January 2008|
|Tech Savvy Road Warriors Expect Travel Innovations from Hotels; The Crowne Plaza Dulles Airport responds with real-time flight information in lobby / December 2007|
|The Chicago O'Hare Crowne Plaza Attracts Business with Unique Technology Perks; Focus on the business traveler includes real-time flight information / November 2007|
|Flyte Systems Installs Airline Flight Information Display at Javits Center for IH/M&R Show; Meet me at the FlyteBoard- IH/MRS attendees confirm airline flights on FlyteBoard in Javits Center lobby, make confident travel plans / November 2007|
|Sofitel Chicago O'Hare's European Style Embraces Guest Airline Services; The focus on amenities like FlyteBoard delivers a value-add for business travelers / October 2007|
|Westin Boston Waterfront Hotel Provides Guests with Airline Flight Information To Speed Their Travels; Real-time airline departure-arrival screens set The Westin Boston Waterfront apart / October 2007|
|Flyte Systems Installs Airline Flight Information Displays at Berger Hotels; Updated airline departure-arrival screens keep guests and revenue on property / September 2007|
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