News for the Hospitality Executive |
.The
Oberoi Group Expands Trust International
Contract to Include Trident Hotels
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Orlando, FL and Frankfurt, Germany � May 12, 2008 � Trust International, the leading provider of reservation services and distribution technology, announced today that the service contract with The Oberoi Group, a leading hospitality chain, has been expanded to include the representation of Trident Hotels in all global distribution services (GDS). Trident Hotels will have the private label code �TH� in all GDS. The Oberoi Group, which operates hotels under the luxury �Oberoi� and five-star �Trident� brands, has been a customer with Trust International since 1996 for private label GDS and internet distribution service (IDS) reservations. The expanded service includes the representation of all Trident hotels under a separate GDS code and the latest functionalities such as Total Pricing, which provides the total cost, inclusive of all known taxes, surcharges and extra option pricing within one display. �Trust International has partnered with The Oberoi Group for the last 12 years, contributing to its success in the electronic channels. We are, therefore, happy to engage Trust in extending distribution support to Trident Hotels,� said Manish Singh, Vice President, Distribution and Revenue Management, The Oberoi Group. �Trust has been consistent in offering the latest technology features and connections as well as excellent customer service. This was reassuring for us in launching the Trident brand in the GDS." �We are proud of the confidence that The Oberoi Group has expressed in our services. It will be our pleasure to support the Trident brand�s growth plan and success,� commented Richard Wiegmann, Chief Operating Officer, Trust International. About Trust International Trust International is one of the world�s leading CRS providers and international hospitality partners. Trust´s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services. Via Trust´s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services. Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value. (www.trustinternational.com) About Trident Hotels Trident hotels are five-star hotels that have established a reputation for excellence and are acknowledged for offering quality and value. These hotels combine state of the art facilities and efficient, warm and friendly service in a relaxed environment, making them the ideal choice for business and leisure travellers. Presently there are eight Trident hotels in India located in Mumbai, Gurgaon (Delhi National Capital Region), Chennai, Bhubaneshwar, Cochin, Agra, Jaipur and Udaipur. www.tridenthotels.com |
Contact:
Julie Shepherd
Christiane Seelgen
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