News for the Hospitality Executive
June 16, 2008 - InnLink announces today gLINK, an enhanced Group Reservation Service for small to medium chains and independent hotels. Now InnLink customers have the resources to compete with larger brands for their share of the lucrative leisure travel market. Dedicated Group Sales Specialists within InnLink’s call center staff a Group and Tour Reservation Desk 16 hours a day.
When customers sign up for gLINK they will define their group travel parameters. The InnLink Group Sales Specialist will work directly with tour operators, TAs and group leaders to answer questions quickly, provide a proposal defining group rates, availability and amenities and follow up until the reservation is completed. Group and Tour business requires quick answers and now InnLink gLINK customers can provide the responsiveness required.
Properties have the option of directing their own group reservation number to InnLink’s group reservation desk or use InnLink’s tollfree group number, 1-866-297-7400. The convenience of calling a toll-free number and having the information requested provided in an expedient and professional manner adds to the conversion rate of group and tour opportunities.
Leisure groups represent billions per year in the United States. Independent hotels often do not have the staff to compete effectively for this business. As a gLINK customer, a property will have Group Sales Specialists to handle their group requests and work with the group leader through the confirmation and contract.
Properties benefiting from group reservations can increase REVpar and revenue with no incremental set-up fee, just a percentage of the reservation when the group stays at the hotel. The InnLink Group and Tour Reservation Desk minimizes labor costs, while adding another revenue source for the property.
|Also See||InnLink and SoftHotel Establish Strategic Relationship to Bring Value to Economy and Mid-tier Hotels / June 2008|
|AAHOA selects InnLink as Preferred Partner to Provide Members with Central Reservation Services / April 2008|
|InnLink Enhances Customer Connectivity / February 2008|
|InnLink’s Call Center Drives Hotels’ Bottom Line Results / February 2008|
|InnLink Clients Experience Substantial Increases in 2007 / January 2008|
|VISTA® Chooses InnLink, LLC for complete reservation services strengthening VISTA® Operations Support / November 2007|
|Settle Inn & Suites Switches to InnLink Central Reservation Services / October 2007|
|InnLink Presents New Services at HITEC 2007; Introducing Expedia QuickConnect™, Sabre Hotel UpSell™ and Travel Agent Commission Settlement Interfaces / June 2007|
|InnLink and InnQuest Introduce Enhanced Interface / May 2007|
|InnLink Announces New Ownership/ March 2007|
|InnLink Clients Experience Record-Setting Increases in 2006 / January 2007|
|AmericInn International, LLC Awards Contract to InnLink for Central Reservation Services / November 2006|
|Key West Inns Renews Partnership with InnLink Central Reservation Services / October 2006|
|From Bali to Bar Harbor Independent Properties are Turning to InnLink / September 2006|
|InnLink set to showcase new features at HITEC 2006 / June 2006|
|InnLink CRS and REMco Software Forge Alliance / June 2006|
|InnLink Names Hertz Vendor of Choice For Car Rental Services / December 2005|
|Select Inns’ Reservations Increase through InnLink / August 2005|
|InnLink and The Rubicon Group Create Strategic Alliance for Revenue Management and Enhanced Inventory and Distribution Controls / June 2005|
|Value Place Goes Live with InnLink’s Reservation Services / January 2005|
|InnLink chosen by Savannah Suites for Reservation Services / January 2005|
|InnLink Chosen by Select Franchising, Inc. for Reservation Services / December 2004|
|Lees Inns chooses InnLink for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / November 2003|
|Safar Hotels, Inc. Selects InnLink to Provide Complete Reservation Services for New Hotel Brand and Membership Organization / November 2003|
|Moonstone Hotels Increases Reservations Through InnLink / August 2003|
|The AmericInn® Lodging System Completes Chainwide Conversion to New Central Reservation System / July 2003|
|InnLink Acquires YOUPriceit.com; Enters Online Web and Retail Travel Businesses / May 2003|
|InnLink and USinns.com Launch GDS and Online Internet Reservation Services to the Bed and Breakfast Industry / April 2003|
|AmericInn Signs InnLink for Central Reservation System Management; Chainwide Conversion Scheduled for June 2003 / March 2003|
|InnLink Signs Suburban Franchise Systems’ 61 Hotels for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / Dec 2002|
|InnLink Creates a “Perfect Union” with GuestHouse International Franchise Systems / Aug 2002|
|InnLink Hires Sharryn Harewood as Director of Marketing Solutions / Aug 2002|
|InnLink Acquires USinns.com – Internet-based Search Engine and Travel Web Site with over 25,000 Bed and Breakfast Listings / June 2002|
|Hospitality International's Alliance with InnLink Results in Reservations' Increase of Over 100% / May 2002|
|InnLink Positions for Growth - Launches New Web Site, Increases Staff and Enhances Services / Feb 2002|
|Innlink Activates Hospitality Intl's 5 Brands and 252 Properties for Voice, GDS, and Internet Reservation Services / Jan 2002|
|Innlink Announces Two-Way CRS Interface with Multi-Systems, Inc. (MSI) PMS / Jan 2002|
Home | Welcome|
News | Classifieds|
Viewpoint Forum | Ideas&Trends
Please contact Hotel.Onlinewith your comments and suggestions.