OMAHA, Neb., June 16, 2008 - Omni Hotels announces
plans to enhance its brand wide reservation system with the OPERA Enterprise
Solution from MICROS Systems, Inc. (Nasdaq: MCRS), a leading worldwide
provider of information technology solutions for the hospitality and retail
industries. The project centers on the implementation of three key
modules of MICROS OPERA, including the OPERA Reservation System (ORS),
OPERA Customer Information System (OCIS) and OPERA Web Suite (OWS).
These new systems will improve the booking process for Omni's central reservations
by providing a single application to book all types of reservations regardless
of the booking source.
Omni will now collect and manage guests' preferences
and profile information for the entire brand in a new single database environment.
This will enable all Omni properties to have easier access to key guest
information, including guest history and membership information for Omni's
Select Guest loyalty program. The information housed in the new database
will enable Omni Hotels to better personalize and customize guests' stays,
ultimately leading to more memorable experiences.
As part of the multi-phased implementation of
the new system, Omni Hotels' online booking tool will be integrated with
the reservations system for the Global Hotel Alliance (GHA), the world's
largest alliance of premier hotel brands. In 2006, Omni Hotels was
one of four founding partners of the GHA which has since grown to ten hotel
brands. MICROS is a strategic technology partner for the Global Hotel
Alliance and several of the member brands.
"We have enjoyed our relationship with MICROS
for many years," said Paul Dietzler, executive vice president of asset
management for Omni Hotels. "MICROS offers a multitude of products
that have a strong global reputation, and as we sought a new platform,
we found the MICROS products to be the most robust solution in the market."
"We are honored to be selected by Omni Hotels
as its central solutions technology partner," said Karen O'Neill, vice
president, major account hotel sales for MICROS. "Omni is widely
known for its innovation and consistency, and we look forward to further
supporting the brand with the future implementation of additional OPERA
modules including the OPERA Property Management System."
Omni plans to pilot the OPERA Property Management
System at the new 607-room Omni Fort Worth Hotel, opening January
2009.
About Omni Hotels
Omni Hotels creates compelling, memorable guest
experiences by tempting the senses in innovative ways, surrounding them
with a balanced blend of scents, sounds, sights, textures and tastes.
Omni Hotels offers luxury accommodations at 45 hotels and resorts in leading
business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each
location features four-diamond services, including award-winning signature
restaurants, Wi-Fi connectivity and unique fitness options. Omni's
mission for total customer service is further supported by its "Power of
One" program that empowers associates to make on-the-spot decisions to
meet or exceed guest expectations. Guests can locate hotels and book
accommodations by visiting http://www.omnihotels.com
or by calling 1-800-THE-OMNI.
About MICROS Systems, Inc.
MICROS
Systems, Inc. provides enterprise applications for the hospitality and
retail industries worldwide. Over 310,000 MICROS systems are currently
installed in table and quick service restaurants, hotels, motels, casinos,
leisure and entertainment, and retail operations in more than 130 countries,
and on all seven continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions under the
brand MICROS-Fidelio for more than 21,000 hotels worldwide, as well as
point-of-sale, loss prevention, and cross-channel functionality through
its MICROS-Retail division for more than 90,000 retail stores worldwide.
MICROS stock is traded through Nasdaq under the symbol MCRS.
For more information on MICROS and its advanced
information technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of Marketing at (443) 285-8144. You can
also visit the MICROS website at http://www.micros.com.
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