Hotel Online  Special Report


 Michael Nenner Named Director of Rooms at
The Ritz-Carlton Chicago (A Four Seasons Hotel)

Chicago, IL -- April 18, 2008-- Four Seasons Hotels & Resorts is pleased to announce the appointment of Michael Nenner to Director of Rooms of The Ritz-Carlton Chicago (A Four Seasons Hotel), recently named “Best Hotel In The United States In 2008” by Condé Nast Traveler.

In his role, Nenner will oversee the Reservations, Housekeeping, Laundry, Front Office, Concierge, Communication and Guest Services departments who service the 435-room hotel.

Nenner joins the Hotel from The Cloister Hotel at Sea Island where he held the position of Director of Rooms for the past two years managing over 250 employees as well as overseeing a huge laundry renovation.

Prior to The Cloister Hotel, Nenner worked as Director of Rooms at The San Ysidro Ranch in California, helping the property through a $120 million renovation.

His other previous experience includes five years at The Phoenician Resort Scottsdale where he worked as Assistant Resort Manager, Front Desk Manager, Housekeeping Manager, Concierge, Guest Activities Manager and lastly, Director of Guest Services

“I am delighted to join the Four Seasons family and be part of the Best Hotel in the United States,” says Nenner on the Hotel’s recent Condé Nast Traveler accolade. “The Ritz-Carlton Chicago is known for it’s impeccable service and I am honored to manage many of the divisions which make up this award-winning team.”

In addition to being named “Best Hotel In The United States In 2007” by Condé Nast Traveler, The Ritz-Carlton Chicago has received the 2008 Mobil Travel Guide Five-Star Award, and equally prestigious 2008 AAA Five-Diamond Award.

The Ritz-Carlton Chicago is steps from the city’s bustling cultural arena, tucked high atop prestigious Water Tower Place and is managed by Four Seasons Hotels & Resorts, the leading operator of luxury hotels worldwide.

Four Seasons is dedicated to perfecting the travel experience through continuous innovation and the highest standards of hospitality. Currently with 74 hotels in 31 countries, and more than 25 properties under development, Four Seasons will continue to lead the hospitality industry with innovative enhancements, making business travel easier and leisure travel more rewarding.  For more information on Four Seasons, visit


Susan Maier 
Director of Public Relations
The Ritz-Carlton Chicago
160 East Pearson Street
Chicago, IL  60611

Also See: Christian Clerc Named General Manager of The Ritz-Carlton Chicago (A Four Seasons Hotel) / September 2007
Four Seasons and JMB Begin Process to Sell Ritz-Carlton Chicago; Upon Completion of a Sale, Four Seasons Will Cease Managing the Hotel / June 2005

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