Hotel Online  Special Report


Hotel Owners & Operators Take Action to Control Labor Costs
During Turbulent Economic Times
Carnus Systems, the leading artificial intelligence forecasting and labor scheduling provider,
reports a spike in new inquires and implementations as the hospitality industry seeks to
maintain profitability amidst economic uncertainty

San Francisco, April 7, 2008 - With worries of an economic recession looming over the U.S. and global markets and hotel operating costs continuing to rise, hotel owners and operators are placing extra emphasis on controlling costs, particularly in labor, to minimize the impact on hotel profitability.   Payroll and related labor costs account for roughly half of all total operating expenses in the hotel and gaming industry.  The single most important factor in controlling labor costs and maximizing worker productivity is an accurate forecast of upcoming demand levels across all departments.  Outdated and error-prone forecasting practices in the hotel industry such as using simple capture ratios or basic human intuition are no longer an acceptable practice in today’s advanced world of information technology.  Hotel owners and operators are now turning to a new technology to solve the industry’s age-old challenge of accurately predicting demand levels on a consistent basis to control labor costs and maximize profitability.  
  • Carnus Systems offers pioneering technology to the hospitality industry which provides highly-accurate and automated forecasts for all departments, including Rooms and Food & Beverage, using the same artificial intelligence technology already in place in industries across the globe including complex manufacturing plants, medical research labs, and even NASA’s galaxy exploration projects.  
  • These automated Carnus forecasts also generate automated weekly worker schedules on-the-fly, giving hotel owners and operators comfort in knowing labor efficiency is being maximized across all departments using the most advanced technology available to the industry today. 
  • Since the start of the economic downturn in late-2007, Carnus has worked on a record number of new implementations encompassing over 5,000 rooms across multiple brands and property types including urban boutique hotels, convention hotels, island resorts and timeshare properties.  
Several labor management systems have surfaced in recent years to aid hotels in their quest to maximize productivity and minimize labor cost. However, Carnus offers the only system on the market today that is capable of providing highly-accurate and fully-automated forecasting features, which satisfies the most crucial and complicated component to labor scheduling. Other labor management systems continue to rely on the property team to generate the forecast thus limiting the system’s impact on hotel profitability.  

“Very few would argue that forecasting accuracy is the single most important factor in controlling labor.   Carnus System’s cost-effective and user-friendly technology offers the most advanced and accurate forecasting solution in existence which is the reason why more and more owners and operators continue to turn to us for help,” explains Vicky Bradshaw, CEO of Carnus Systems.

Carnus Systems will be showcased at the Hospitality Industry Technology Exhibition & Conference (HITEC) June 16-19 in Booth 1939 at the Austin Convention Center in Texas.  



Carnus Systems

Vicky Bradshaw
Phone: (415) 283-3221
Fax: (415) 283-3321

Corporate Headquarters
580 California Street, Suite 500
San Francisco CA 94104



Also See: One of Florida's Largest Resorts Applies Artificial Intelligence Technology to Reduce Labor Cost; 2,300-unit Orange Lake Orlando Resort implements Carnus System's patent-pending Artificial Intelligence technology to automate entire F&B demand forecasting and labor scheduling process / March 2008
Carnus Systems Forecasting Technologies Featured in Three Leading Hospitality Industry Publications; Carnus Systems' artificial intelligence forecasting technology is showcased as leading business intelligence in the Food Service and Hospitality, HOTELS, and Cornell Hotel School magazine / June 2007
F&B Labor Scheduling Robot Unveiled; Carnus Systems introduces the first artificial intelligence solution to provide seamless forecasting and employee scheduling for F&B operations / January 2007
Carnus Systems Named 2006 IH/M&RS Editors’ Choice Awards Finalist; Artificial Intelligence F&B Forecasting Technology Grabs Attention at the 91st International Hotel/Motel & Restaurant Show® in New York City / Novmeber 2006
Outlook: Superhuman Artificial Intelligence F&B Forecasting & Scheduling Technologies / October 2006
The Future of F&B: Using Superhuman Artificial Intelligence To Improve F&B Accuracy & Reduce Costs / October 2006
Accuracy, Automation, Artificial Intelligence: An All-In-One Approach to Revenue & Labor Management; Carnus Systems unveils Auto-RLM, the first automated Revenue & Labor Management System that uses artificial intelligence technology / August 2006
Accurate Forecasts Achieved Using Carnus Systems Automated Software at 966-Room Hyatt Hotel / June 2006
Carnus Systems Lays Roadmap for the Future of the Hospitality Industry / March 2006
Carnus Systems Releases Hospitality Forecasting Software / January 2006

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