News for the Hospitality Executive
Leveraging Network Investment at Property Level Drives
Guest Satisfaction, Improves Operations
|March 5, 2008 - The current economic climate provides a
complex challenge for hospitality IT organizations. Both business and pleasure
travel are on the downswing, and fewer guests mean you have less income
to devote to property-level IT infrastructure. However, when your guests
arrive at your properties, they expect to have the conveniences of home
and business, including high-speed Wi-Fi access and VPN support.
At the same time, you need to ensure optimal day-to-day operations. When your core business processes rely on a robust network, you need dependable infrastructure, powerful reporting capabilities and first-rate support.
While a soft economy means you must keep an eye on expenses, you cannot afford to compromise either your guests’ satisfaction or the integrity of your operations. Maintaining a network adequate to both guest expectations and business requirements doesn’t have to be a cost-prohibitive proposition. In fact, with strategic investment in your existing network resources, you can support your business processes while nurturing your customers’ experience.
In a complimentary Webinar, network and hospitality experts Wayport and the BITS Group will explore new and creative ways to save money with centralized IT management systems. During this hour-long session, BITS Group president Leonard Vasquez, who has 25 years of experience in the hospitality industry, and Wayport’s hospitality vice president and general manager, Kevin McKeand will discuss how you can improve guest satisfaction and operational efficiency by leveraging your network investment.
6363 North State Highway 161, Suite 650