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News for the Hospitality Executive


Guest Satisfaction, Operations Improved by
Leveraging Property-level Network

March 5, 2008 - The current economic climate provides a complex challenge for hospitality IT organizations. Both business and pleasure travel are on the downswing, and fewer guests mean you have less income to devote to property-level IT infrastructure. However, when your guests arrive at your properties, they expect to have the conveniences of home and business, including high-speed Wi-Fi access and VPN support. 

At the same time, you need to ensure optimal day-to-day operations. When your core business processes rely on a robust network, you need dependable infrastructure, powerful reporting capabilities and first-rate support. 

While a soft economy means you must keep an eye on expenses, you cannot afford to compromise either your guests’ satisfaction or the integrity of your operations. Maintaining a network adequate to both guest expectations and business requirements doesn’t have to be a cost-prohibitive proposition. In fact, with strategic investment in your existing network resources, you can support your business processes while nurturing your customers’ experience. 

In a complimentary Webinar, network and hospitality experts Wayport and the BITS Group will explore new and creative ways to save money with centralized IT management systems. During this hour-long session, BITS Group president Leonard Vasquez, who has 25 years of experience in the hospitality industry, and Wayport’s hospitality vice president and general manager, Kevin McKeand will discuss how you can improve guest satisfaction and operational efficiency by leveraging your network investment. 

Attend and learn valuable skills, including how to:

  • Proactively manage your network to enhance the guest experience 
  • Use your network creatively and cost-effectively to ensure optimal systems operation 
  • Increase capabilities in areas such as security (PCI, SOX) and bandwidth management to efficiently enable your guests’ digital lifestyles 
For more information on this Webinar, or to learn more about Wayport’s solutions for hospitality organizations, please contact Jennifer Young at Also, you may click here to register for this event.

Jennifer Young
Director of Marketing
Tel: 469-621-4683

6363 North State Highway 161, Suite 650
Irving, Texas 75038


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