| Orlando, FL and Frankfurt, Germany � March 26, 2008 � Trust
International, the world class provider of reservation services and distribution
technology, added Amadeus to the group of GDSs for which the �Total pricing�
feature is supported by the Trust|Voyager CRS. Users of Voyager can now
take advantage of this GDS feature in Sabre, Galileo, Worldspan and Amadeus.
Total pricing, which is branded differently in all GDSs, enables the hotel group to provide a total price, inclusive of all known taxes, surcharges and extra option pricing, within one display. All room rate charges are included in the Total Cost of Stay quoted, eliminating potential customer service issues. Pricing options such as charges for children, cribs and extra bedding within an availability request can be returned. It provides agencies, tour operators and online retailers with the ability to interpret the information within the booking more easily, providing a total cost upfront which includes the more complex needs and occupancy requirements of the hotel guest. Surprises for the guest at time of check-in are a thing of the past in a hotel participating in this GDS program. All hotel groups using Trust|Voyager CRS can now benefit from this new GDS feature - free of charge. The support of Total Pricing by Trust|Voyager CRS will lead to better customer service to the guests and time savings for both, hoteliers and travel agents as the number of queries about exact hotel rates and room rate information is significantly reduced.. �Our hotel clients and Trust�s own call centers often receive calls
from agents asking if meals are included or how VAT details are laid out.
Total pricing provides all this information and makes it far easier for
agents to book a hotel through a GDS,� said Carina Stegmayer, VP Global
Revenue & Distribution of WORLDHOTELS. �We are pleased that Trust
supports this functionality with all GDSs, as it will help our member hotels
provide a better service and accurate pricing to the travel agency community
and generate more bookings."
About Trust International
Via Trust´s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services. Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value. |
