News for the Hospitality Executive |
March
2008, Orlando, Fla.�Hospitality supervisors play an important role in the
effective functioning of any hospitality operation. Supervisory Skill
Builders, Third Edition, a nine-workbook training program from the
American Hotel & Lodging Educational Institute, helps prepare new supervisors
for their many responsibilities.
To help supervisors in different areas of the hospitality industry better apply the concepts taught in the series, updated editions of Supervisory Skill Builders are available in four distinct versions:
The workbooks feature new scenarios that illustrate how supervisors can positively influence employee job performance by using contemporary skills, methods, and tools in the hospitality industry setting. In each series, the scenarios are customized to situations that supervisors might face at a hotel property, restaurant, private club, or gaming establishment. In addition, the modules include expanded activities and exercises for supervisors to practice their newly-learned skills. Topics in the nine-workbook series are:
The complete set of nine Supervisory Skill Builders
workbooks in any of the four hospitality industry specialty areas is available
for $139.95 ($109.95 for AH&LA members). The accompanying Leader�s
Guides (set of nine) are available for $224.95 ($179.95 for AH&LA members).
Supplemental videos�also available on DVD�are $299.95 ($239.95 for AH&LA
members) for the nine-title set. To order, visit www.ei-ahla.org
or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call
407-999-8100.
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Elizabeth Johnson
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