News for the Hospitality Executive
2008, Orlando, Fla.óHospitality supervisors play an important role in the
effective functioning of any hospitality operation. Supervisory Skill
Builders, Third Edition, a nine-workbook training program from the
American Hotel & Lodging Educational Institute, helps prepare new supervisors
for their many responsibilities.
To help supervisors in different areas of the hospitality industry better apply the concepts taught in the series, updated editions of Supervisory Skill Builders are available in four distinct versions:
The workbooks feature new scenarios that illustrate how supervisors can positively influence employee job performance by using contemporary skills, methods, and tools in the hospitality industry setting. In each series, the scenarios are customized to situations that supervisors might face at a hotel property, restaurant, private club, or gaming establishment. In addition, the modules include expanded activities and exercises for supervisors to practice their newly-learned skills.
Topics in the nine-workbook series are:
The complete set of nine Supervisory Skill Builders
workbooks in any of the four hospitality industry specialty areas is available
for $139.95 ($109.95 for AH&LA members). The accompanying Leaderís
Guides (set of nine) are available for $224.95 ($179.95 for AH&LA members).
Supplemental videosóalso available on DVDóare $299.95 ($239.95 for AH&LA
members) for the nine-title set. To order, visit www.ei-ahla.org
or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call
|Also See:||Educational Institute Introduces Certification for Lodging Owners / March 2008|
|New Edition of Supervisory Skill Builders Prepares New Leaders for Role / November 2007|
|Educational Institute, Workplace Languages Offer English-Spanish Phrase Guides for Hotel, Restaurant Industry / October 2007|
|Educational Institute Introduces Four New Professional Certification Designations / July 2007|
|New Edition of Hospitality Today Textbook Now Available / July 2007|
|Educational Institute to Offer Sunrise Basic Training DVDs / May 2007|
|Educational Institute Training Content Now Available on iPod® / May 2007|
|New Edition of Hotel Investments Book Debuts at ALIS Conference / January 2006|
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