Hotel Online  Special Report


One of Florida’s Largest Resorts Applies Artificial
Intelligence Technology to Reduce Labor Cost
2,300-unit Orange Lake Orlando Resort implements Carnus System’s patent-pending
Artificial Intelligence technology to automate entire F&B demand forecasting
and labor scheduling process
San Francisco, March 4, 2008 - The Family of Orange Lake Resorts announced their selection of the Carnus Forecaster™ & AI Scheduler™ to automate their Orlando resort’s entire F&B forecasting and scheduling process. Originally conceived by Holiday Inn founder Kemmons Wilson, Orange Lake Orlando is one of the largest timeshare properties ever to be developed with 2,300-units, 7 restaurants and 4 golf courses.  After struggling with complex demand patterns ranging from 3,000 to 11,000 visitors on property at any given time, Orange Lake executives looked to Carnus Systems and their pioneering forecasting and labor management technology.  While other solutions may exist in the marketplace to help with labor scheduling, Carnus is the first and only company to offer automated and highly accurate F&B demand-forecasting technology which addresses not only the most widespread challenge in the hospitality industry, but also the most critical component to workforce optimization.

Parag Athavale, Director of F&B at the Orange Lake Orlando Resort, said, “The goal of working with Carnus Systems is to help forecast business demand, particularly in sit-down restaurants and possibly golf courses. Currently we rely only on the gut instinct of managers, but we wish to reduce overstaffing using their Artificial Intelligence technology.”  By implementing the Carnus Forecaster™ & AI Scheduler™, the resort will no longer rely on gut instinct or piles of paperwork for forecasting and scheduling. Instead, it will become 100% automated with Carnus’ Artificial Intelligence brain, requiring managers to simply log on to a secured website to access “on-the-fly” weekly forecasts and schedules with the touch of a button. 

One of Orange Lake’s other favorite features of this highly advanced but incredibly user friendly technology is a real-time property alert which notifies a departmental manager whenever employee vacations or preferences could create a shortage of staff in upcoming weeks, giving the manager ample time to adjust individual schedules in advance to avoid conflicts.   Carnus technology is also a 100% web-based, annual subscription service which means no software or hardware purchase was required on the part of Orange Lake; management can access their forecasts and schedules using any internet connection.

Carnus Systems
Phone: (415) 283-3221
Fax: (415) 383-3382

Corporate Headquarters
580 California Street, Suite 500
San Francisco CA 94104



Also See: Carnus Systems Forecasting Technologies Featured in Three Leading Hospitality Industry Publications; Carnus Systems' artificial intelligence forecasting technology is showcased as leading business intelligence in the Food Service and Hospitality, HOTELS, and Cornell Hotel School magazine / June 2007
F&B Labor Scheduling Robot Unveiled; Carnus Systems introduces the first artificial intelligence solution to provide seamless forecasting and employee scheduling for F&B operations / January 2007
Carnus Systems Named 2006 IH/M&RS Editors’ Choice Awards Finalist; Artificial Intelligence F&B Forecasting Technology Grabs Attention at the 91st International Hotel/Motel & Restaurant Show® in New York City / Novmeber 2006
Outlook: Superhuman Artificial Intelligence F&B Forecasting & Scheduling Technologies / October 2006
The Future of F&B: Using Superhuman Artificial Intelligence To Improve F&B Accuracy & Reduce Costs / October 2006
Accuracy, Automation, Artificial Intelligence: An All-In-One Approach to Revenue & Labor Management; Carnus Systems unveils Auto-RLM, the first automated Revenue & Labor Management System that uses artificial intelligence technology / August 2006
Accurate Forecasts Achieved Using Carnus Systems Automated Software at 966-Room Hyatt Hotel / June 2006
Carnus Systems Lays Roadmap for the Future of the Hospitality Industry / March 2006
Carnus Systems Releases Hospitality Forecasting Software / January 2006

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