News for the Hospitality Executive
Trust International’s New Voyager|CRS Release Increases
Hotel Distribution Flexibility and Efficiency
Trust|Voyager adds more customized enhancements to support distribution strategy of hotels
|Frankfurt, Germany, January 29, 2008– Trust International,
a global provider of technology and distribution solutions for the hospitality
industry, launched a new version of its CRS Trust|Voyager. With Release
11 of the CRS suite of products, Trust continues its strong commitment
to ongoing development and customized improvement of its software for its
hotel group customers.
The main feature of the new release is the much broader flexibility in managing rates and availability. Trust has enhanced the CRS’s renowned Superior Rate Codes concept that allows linking to newly created codes for speedy rate structure set up by hotel staff. The enhanced version offers additional flexibility in linking rates, as well as a new treatment of auto-calculated lowest available rates (LAR), to save hotel groups significant additional time and effort.
Release 11 enhancements also include new features for the hotels display in the GDSs, e.g. in the total pricing module, and allow more distribution opportunities with Trust´s direct connect channels through extended rate displays. The upgrades enhance Trust|Voyager´s ease of use by offering various options for managing inventory and monitoring a property’s status and room/rate categories. The interface to customer relationship management (CRM) systems allows the import of customer profile data into the reservation process of the CRS, saving time and effort. Users of the Serenata Nethotel product can now smoothly link their CRM database with the central reservation office (CRO) module from Trust.
“The enhancements and new features are great complements to the existing functionality and will help our hotels to further optimize and simplify their electronic distribution efforts,” said Jon D. Londeen, Senior Vice President, Reservations Management for Leading Hotels of the World. “We are pleased that Trust values user input and uses it as the most important source for system enhancements.”
“The new release of Trust|Voyager illustrates our substantial investment in ongoing product development with the prioritization and content of enhancements heavily weighted by a close working relationship with our customer base and market demands,” said Richard Wiegmann, Chief Operating Officer, Trust International. “We strongly believe in upgrades to proven systems, rather than trying to migrate clients from new system to new system whenever a change in functionality is needed. Our approach allows us to listen to our clients’ needs and present enhancements and customized features that benefit all without inconveniencing our customers or compromising the product’s leading performance.”
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Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust´s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust´s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value.
|Also See:||Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007|
|Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007|
|TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007|
|The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007|
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