Hotel Online  Special Report


MSI Attracts Industry Veterans for Key Executive Positions - 
Andrew Sanders and Keith Cook Join MSI
PHOENIX — JANUARY 21, 2008 - Multi-Systems, Inc. (MSI) is pleased to announce two industry leaders—Andrew Sanders and Keith Cook—who joined MSI this month. The additions were made to accelerate the implementation of MSI’s growth strategies and to broaden the executive management team.

Andrew Sanders has joined MSI as the Vice President of Sales. As an executive-level sales resource in the hospitality technology industry for Micros and Red Sky IT, Andrew was familiar with MSI from a competitive standpoint. In his new role, Andrew will expand the sales team to include regionalized sales offices and will extend MSI’s products and services to a broader range of hotel customers and management companies. Andrew’s experience with sales and marketing—coupled with his reputation in the industry as a thoughtful, knowledgeable, and driven hotel technology provider—is the perfect sales compliment to the changes in product management and development that have set the groundwork for MSI’s expansion.

“MSI impressed me with its customer/people-orientated culture and a ‘can do’ attitude to trying new things. We are agile and strong enough to deliver great technology, the best customer service, and a flexible approach to working with our customers. Our aim is to be the number one vendor in our chosen markets and everyone at MSI is aligned to deliver that goal,” stated Andrew.

Keith Cook, the new Director of Product Management, will be responsible for leading the product team to continue MSI’s focus of developing creative, stable, supportable, and marketable product lines. With experience ranging from product management to CRS integration—with such industry heavy-hitters as Pegasus and Encore—Keith is a first-rate choice to lead MSI’s product management group, whose industry experience and understanding of hotel operations have given MSI’s products advanced momentum over the last year.

“As my tenure involved working with industry leaders in the past, I was looking for a company committed to providing cutting-edge hotel technology, and was very impressed with the product lines that MSI is actively developing,” commented Keith. “MSI is determined to build on their position as a leading provider of products with their new technology, and I am excited to be in a position to help make that happen.”

Last year, MSI announced a new product—The Helm—which compliments MSI’s centrally distributed EnterprisePM system with features targeted to hotel groups consolidating accounting, sales, and customer service centers.

The success of another new product, the Place Point POS System, demonstrated MSI’s ability to develop and deploy new technology. The Place Point POS, which offers retail and self service features, has been embraced by hotels offering food and beverage services in a casual environment, and reached an install base of 80+ property installations in its first year.

“We’ve been congratulated by numerous industry professionals for attracting Keith and Andrew to MSI,” stated Tim Tiller, MSW, and President of MSI. When asked about how the recruitment occurred, Tim said that an in-depth look at MSI’s solutions, services, and people were the compelling reasons both Andrew and Keith were interested in MSI. “We’re serious about our ‘go forward’ strategy and are excited that after being exposed to MSI’s plans, both Andrew and Keith were captured by the vision.”

About MSI
Servicing the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a leading supplier of hotel technology and property management systems. MSI empowers the lodging industry through great people, superior service, and innovative technology. With an installed customer base of close to 3,000 hotels and resorts throughout North America, MSI is one of the largest privately held providers of fully integrated property management, sales, marketing & catering, point of sale, web booking module, and centralized corporate services. MSI specializes in "total system solutions" for management companies and hotel chains, by providing central reservation and property system integration. Its customer support team has been recognized as the industry leader, and is key to the success of MSI’s products and services. For additional information about MSI’s technology solutions, please contact Teresa Galler at 800-331-7890 or For more information on MSI, visit



.Teresa Galler
   Tel:   (602) 870-7851
    Toll Free:  (800) 331-7890

Also See: Rivertide Suites Luxury Condo Hotel Installs WinPM; MSI Enhances WinPM with Condo Hotel Reporting / January 2008
MSI Announces New Partnership with Advance Card Systems to Provide Integrated Solution for Identification Storage; EnterprisePM, WinPM and Nova Plus will offer the new functionality / January 2008
Best Western Ville-Marie in Montreal Chooses MSI’s Products to Automate Luxury Hotel / December 2007
MSI Introduces The Helm; A seamless interactive tool, centrally located, providing real time access to data management across an entire hotel portfolio / November 2007
Development of Best Western Two-Way CRS Interface to MSI’s Nova Plus Underway/ October 2006
MSI Announces Dedicated Brand Managers for Its Customer Assistance Center / September 2006
Pegasus Scottsdale Data Center Becomes Hosting Facility for MSI’s Web-based Solutions / June 2006
MSI’s NovaPlus Wins Continued Acceptance,  Best Western Two-Way Interface to be Deployed / May 2006
Hospitality International Selects MSI As Preferred PMS Partner / May 2006
Peppertree Inns & Suites Reap the Benefits of MSI Two-way Interface; Best Western member properties maximize room revenue via two-way CRS rate-tiering feature / February 2006
MSI Announces Management Promotions - Sales and service capabilities further enhanced as MSI anticipates a year of unprecedented success / February 2006
MSI’s WinPM to Become the First-Ever ‘Brand Standard’ PMS Platform for Hawthorn Suites Hotels / January 2006
MSI, Pegasus Agree to Develop Interface Between PMS, CRS; Interface will include rate update and client file information that will allow hoteliers to manage rates and customer data from one system / November 2005
Multi-Systems Inc. Purchases PMSs from Pegasus Solutions Inc.; Acquisition brings more than 450 Best Western properties to MSI’s growing portfolio / October 2005
To Improve PMS Interface Consistency, MSI Joins HTNG’s ‘Distribution Solution Workgroup’ / October 2005
AmeriSuites Upgrades to MSI’s WinPM / September 2005
MSI, Best Western Two-Way CRS Interface Installations Building Momentum / August 2005
Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005
Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ‘Chief Scientist,’ Warring Will Direct Future Products for MSI / Aug 2005
Marc Voirol to Lead MSI’s Proactive Account Management Team / Aug 2005
MSI’s Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005
USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005
MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005
Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 

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