Hotel Online  Special Report


MSI Announces New Partnership with Advance Card Systems to
Provide Integrated Solution for Identification Storage
EnterprisePM, WinPM and Nova Plus will offer the new functionality
PHOENIX — January 9, 2008 - Multi-Systems, Inc. (MSI) and Advanced Card Systems and Solutions, Inc. (ACS) staff recently demonstrated new integration between MSI’s property management system products and the card scanning products and software offered by ACS.  The integration allows a hotel to safely and efficiently collect and store identification for a guest, such as a drivers license or passport.  The ACS solution  collects a picture of the identification and stores it with a shared number so that it can be retrieved later – especially useful in the event of a disputed transaction.  

“We researched MSI’s philosophy prior to deciding to proceed.“ Stated John McDonald, President and CEO of ACS and who along with Shailesh Shah, Chief Technology Officer and developer of the card scanning solution, recently met with the MSI Executive Team to finalize the partnership between the two companies.  “MSI and ACS share a common vision that places a high degree of importance on service and support for customers long after the sale.  In the hotel industry relationships are important and our commitment to servicing our customers sets our companies apart.”

Proof of concept included automatic update of the customer name and address based on input from the scan of a drivers license and was demonstrated on three of MSI’s property management systems, EnterprisePM, WinPM and Nova Plus.  “Our properties are very interested in ways to streamline the check in process and this functionality decreases manual entry efforts while improving data integrity.” Said Tim Caldwell, the MSI Business Analyst, who researched the options for card scanning solutions for MSI. “The secure storage of the identification image is a real gain for many properties.”  Knowing that proof of a guest identity is within reach is a source of security to many owners and managers who are opening their rooms – along with all of the accouterments in the room - every day.  

MSI and ACS will begin marketing the solution immediately, both for new properties and as an add-on product for existing sites.  The solution is easy to add to an existing configuration, requires little training and can make a significant impact in security and convenience immediately.  

About MSI

Servicing the hospitality industry since 1990, MSI (Multi-Systems, Inc.) is a leading supplier of hotel technology and property management systems. MSI empowers the lodging industry through great people, superior service, and innovative technology. With an installed customer base of close to 3,000 hotels and resorts throughout North America, MSI is one of the largest privately held providers of fully integrated property management, sales, marketing & catering, point of sale, web booking module, and centralized corporate services. MSI specializes in "total system solutions" for management companies and hotel chains, by providing central reservation and property system integration. Its customer support team has been recognized as the industry leader, and is key to the success of MSI’s products and services. For additional information about MSI’s technology solutions, please contact Teresa Galler at 800-331-7890 or For more information on MSI, visit

About Advance Cards Systems and Solutions, Inc.

Providing quality card based solutions to the hospitality industry since 2002.  ACS (Advanced Cards Systems and Solutions, Inc.) is a leading provider of card scanning and card personalization solutions.  Our objective is to continually develop and bring to market innovative products and services that meet our client needs with a support team that’s driven to provide exceptional customer service and support.  For additional information about ACS, contact John McDonald at (732) 282-9002 Ext.102,, or visit our website,



.Teresa Galler
   Tel:   (602) 870-7851
    Toll Free:  (800) 331-7890

Also See: Best Western Ville-Marie in Montreal Chooses MSI’s Products to Automate Luxury Hotel / December 2007
MSI Introduces The Helm; A seamless interactive tool, centrally located, providing real time access to data management across an entire hotel portfolio / November 2007
Development of Best Western Two-Way CRS Interface to MSI’s Nova Plus Underway/ October 2006
MSI Announces Dedicated Brand Managers for Its Customer Assistance Center / September 2006
Pegasus Scottsdale Data Center Becomes Hosting Facility for MSI’s Web-based Solutions / June 2006
MSI’s NovaPlus Wins Continued Acceptance,  Best Western Two-Way Interface to be Deployed / May 2006
Hospitality International Selects MSI As Preferred PMS Partner / May 2006
Peppertree Inns & Suites Reap the Benefits of MSI Two-way Interface; Best Western member properties maximize room revenue via two-way CRS rate-tiering feature / February 2006
MSI Announces Management Promotions - Sales and service capabilities further enhanced as MSI anticipates a year of unprecedented success / February 2006
MSI’s WinPM to Become the First-Ever ‘Brand Standard’ PMS Platform for Hawthorn Suites Hotels / January 2006
MSI, Pegasus Agree to Develop Interface Between PMS, CRS; Interface will include rate update and client file information that will allow hoteliers to manage rates and customer data from one system / November 2005
Multi-Systems Inc. Purchases PMSs from Pegasus Solutions Inc.; Acquisition brings more than 450 Best Western properties to MSI’s growing portfolio / October 2005
To Improve PMS Interface Consistency, MSI Joins HTNG’s ‘Distribution Solution Workgroup’ / October 2005
AmeriSuites Upgrades to MSI’s WinPM / September 2005
MSI, Best Western Two-Way CRS Interface Installations Building Momentum / August 2005
Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005
Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ‘Chief Scientist,’ Warring Will Direct Future Products for MSI / Aug 2005
Marc Voirol to Lead MSI’s Proactive Account Management Team / Aug 2005
MSI’s Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005
USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005
MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005
Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002 

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