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Hotel Operators Turn to Maestro Suite . Hoteliers stand to benefit from NORTHWIND�s Maestro �Diamond Plus Service� upgrade and enhancement policy in times of change |
Markham, ON � February 19, 2008 - NORTHWIND-Maestro
PMS, provider of Maestro
Enterprise Property Management hotel
software and reservation
software solutions for hospitality, has attracted the attention of
hotel operators recently weighing their PMS options to find the best fit
rather than just paying to upgrade to newer versions of their current system.
NORTHWIND has never in 30 years of operation charged users who stay current
and hold standard maintenance agreements for version upgrades or forced
them to migrate platforms. Maestro provides its users with cost-free
upgrades and free transition services as well as online training webinars,
tutorials and other assistance as part of their standard Diamond Plus Service
agreement � the industry�s most comprehensive hotel system service package.
This enhanced package replaces the former Four Diamond Service package
for all Maestro users so they can benefit from the expansion in services
offered by NORTHWIND.
No forced upgrade requirement �Hotel operators who are required to migrate by their current PMS vendor are in a perfect position to evaluate all their options before entering into another long term investment and partnership.� said Warren Dehan, president of NORTHWIND�s US operations. �NORTHWIND-Maestro users only pay once for software and we maintain their system investment for as long as they hold a standard Diamond Plus maintenance agreement. NORTHWIND does not force clients to migrate from one version to another and has never charged for updates to Maestro software.� Dehan stated that if Maestro users choose to upgrade their system and require staff training, NORTHWIND supports them with complete new-version training at a nominal fee and utilizes online instruction tools and classes to keep expenses as low as possible. NORTHWIND-Maestro provides free upgrades and enhancements to all users as part of its standard Diamond Plus Service agreement. In addition to responsive North American-based 24/7 live system support, Diamond Plus Service includes:
Personal support keeps your property running smoothly The core of Diamond Plus Service is NORTHWIND�s hotel-trained professional support team that is available 24 hours each day by phone, fax and e-mail to ensure all Maestro applications are operating perfectly to keep your property operating smoothly. NORTHWIND�s Support Specialists respond to all calls directly from their offices to ensure the most effective real-time technical assistance is at your fingertips any time. At HITEC join NORTHWIND�s entire team in Austin, Texas, June 16-19 to receive a complete Maestro demonstration. Maestro Property Management Suite
About
NORTHWIND � Maestro PMS
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Contact
Audrey MacRae - Director, Sales & Marketing P: 905.940.1923 1-888-667-8488 Email: [email protected] http://www.maestropms.com/HOL Maestro PMS Ltd., United Kingdom & Ireland
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