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InnLink Enhances Customer Connectivity
February 25, 2008 - InnLink, LLC announced today the successful implementation of an initiative to develop a powerful combination of connectivity enhancements for their customers. The first element of the InnLink Connectivity Initiative is to enhance connection with Travel Websites and the GDS. The second element of the InnLink Connectivity Initiative is to increase PMS connections with InnLink CRS. 

Significant results have already been achieved in both areas. In January, InnLink connected directly to Expedia’s Special Rate program establishing a powerful connection to directly handle contracted net rates. InnLink also has established a Next Gen Seamless connection with SABRE. These connections will benefit customers by simplifying their inventory management. 

InnLink is the first US Central Reservation Service to complete a direct connection with Expedia. An electronic exchange is established between the property, Expedia and InnLink including rates, inventory, and booking details. There will be no manual updates required on Expedia’s Extranet to get access to Expedia’s global network of travel brands. Fees are simplified and significantly reduced; each reservation will receive only one Merchant Transaction Fee rather than a GDS fee and a CRS Reservation Fee.

The Next Gen Seamless connection with SABRE ensures consumers and travel agents get the most current and accurate data whenever they run a SABRE inquiry. A city or location search pulls rates and availability directly from InnLink CRS ensuring the latest rates and availability are displayed. There is no need to maintain availability externally and no lagtime for new rates or availability to be displayed to the consumer.

The second element of the connectivity initiative is also delivering value for our customers. InnLink recently completed an enhanced Micros Opera two-way interface and an InnQuest roomMaster 2000 enhanced interface. An enhanced or two-way interface simplifies inventory management for a hotel and allows them to open more availability. The implementation of the interfaces has already significantly improved revenue for properties involved. Some customers have doubled their CRS revenue as a result of a two-way interface.

“We are excited to launch these connectivity enhancements for our customers benefit and expect to have more enhancements in the coming months. This initiative gives InnLink customers a powerful combination of opportunities to drive revenue for their property,” stated Per Wendin, CEO. “Future results will be announced as we establish more direct connections with our channels and expand the interfaces available with PMS partners.”

About InnLink, LLC: 

Founded in 1991, InnLink specializes in the processing of reservations for hotels and hotel companies using vLINK: comprehensive private-label voice reservations; eLINK: Internet, GDS and Channel Distribution; iLINK: a private label Booking Engine, ONtarget Revenue Consulting: Revenue Management and Marketing Programs and RESmatrix: Customer Tools for Data, Rate and Inventory Management. InnLink maximizes channel-managed, reservation revenue streams for over 1000 hotels, resorts, inns, condominiums and extended-stay properties.

To learn more about InnLink’s products and services visit or contact Pam Walrond, Director, Marketing at 615-264-8087 or


Pam Walrond
Director of Marketing 
InnLink, LLC
PH: 615-264-8087


Also See InnLink’s Call Center Drives Hotels’ Bottom Line Results / February 2008
InnLink Clients Experience Substantial Increases in 2007 / January 2008
VISTA® Chooses InnLink, LLC for complete reservation services strengthening VISTA® Operations Support / November 2007
Settle Inn & Suites Switches to InnLink Central Reservation Services / October 2007
InnLink Presents New Services at HITEC 2007; Introducing Expedia QuickConnect™, Sabre Hotel UpSell™ and Travel Agent Commission Settlement Interfaces / June 2007
InnLink and InnQuest Introduce Enhanced Interface / May 2007
InnLink Announces New Ownership/ March 2007
InnLink Clients Experience Record-Setting Increases in 2006 / January 2007
AmericInn International, LLC Awards Contract to InnLink for Central Reservation Services / November 2006
Key West Inns Renews Partnership with InnLink Central Reservation Services / October 2006
From Bali to Bar Harbor Independent Properties are Turning to InnLink / September 2006
InnLink set to showcase new features at HITEC 2006 / June 2006
InnLink CRS and REMco Software Forge Alliance / June 2006
InnLink Names Hertz Vendor of Choice For Car Rental Services / December 2005
Select Inns’ Reservations Increase through InnLink / August 2005
InnLink and The Rubicon Group Create Strategic Alliance for Revenue Management and Enhanced Inventory and Distribution Controls / June 2005
Value Place Goes Live with InnLink’s Reservation Services / January 2005
InnLink chosen by Savannah Suites for Reservation Services / January 2005
InnLink Chosen by Select Franchising, Inc. for Reservation Services / December 2004
Lees Inns chooses InnLink for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / November 2003
Safar Hotels, Inc. Selects InnLink to Provide Complete Reservation Services for New Hotel Brand and Membership Organization / November 2003
Moonstone Hotels Increases Reservations Through InnLink / August 2003
The AmericInn® Lodging System Completes Chainwide Conversion to New Central Reservation System / July 2003
InnLink Acquires; Enters Online Web and Retail Travel Businesses / May 2003
InnLink and Launch GDS and Online Internet Reservation Services to the Bed and Breakfast Industry / April 2003
AmericInn Signs InnLink for Central Reservation System Management; Chainwide Conversion Scheduled for June 2003 / March 2003
InnLink Signs Suburban Franchise Systems’ 61 Hotels for Private Label Voice, Seamless GDS, Internet, and Booking Engine Services / Dec 2002
InnLink Creates a “Perfect Union” with GuestHouse International Franchise Systems / Aug 2002
InnLink Hires Sharryn Harewood as Director of Marketing Solutions / Aug 2002
InnLink Acquires – Internet-based Search Engine and Travel Web Site with over 25,000 Bed and Breakfast Listings / June 2002
Hospitality International's Alliance with InnLink Results in Reservations' Increase of Over 100% / May 2002 
InnLink Positions for Growth - Launches New Web Site, Increases Staff and Enhances Services / Feb 2002 
Innlink Activates Hospitality Intl's 5 Brands and 252 Properties for Voice, GDS, and Internet Reservation Services / Jan 2002 
Innlink Announces Two-Way CRS Interface with Multi-Systems, Inc. (MSI) PMS / Jan 2002 



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