| CHICAGO, February 12, 2008 –
Flyte Systems, the leading provider
of airport flight information
displays and digital signage content for the hospitality,
digital
signage, convention centers and related businesses, announced it successfully
installed its FlyteBoard real-time airline information display screens
at the Doubletree Hotel Seattle Airport and the Hilton Seattle Airport
Hotel and Conference Center. The properties share common ownership
and comprise over 1,200 rooms. FlyteBoard is one of four Flyte Systems
service solutions that provide the traveling public with reliable flight
information.
“We serve thousands of guests at our two large
airport hotels and understand that air travel today is work,” said Anne
Santistevan, director of business development at the Doubletree and Hilton
Seattle Airport properties. “We implement innovative service technologies
like FlyteBoard to help the large number of guests who visit our properties
gain control of their traveling lives again. The FlyteBoard displays
are clearly valued by our guests. It was an easy decision to install
the systems.” With their huge number of rooms and more than 80,000
square feet of combined meeting space, the Doubletree and Hilton Seattle
Airport hotels cater almost exclusively to business travelers and conference
guests that arrive by air.
.
| Good for
Guests, Good for Business
According to Santistevan, the FlyteBoards at the
two properties are extremely popular. She notes that not only do
guests make extensive use of the boards at both hotels, but so do the numerous
flight crews that stay on property. “Before we installed FlyteBoard,
the crews would have to call in to confirm their plans. But now we
see them also checking the boards to confirm their schedules. There
are always people in front of the FlyteBoard verifying flight information.
It is a great service for hotels that serve airport-bound guests.”
The night staffs at the two properties also use
the boards as an effective marketing tool to fill rooms during inclement
weather. “When our night teams see flights are being cancelled or
delayed, we are able to immediately call the affected airlines to
offer as many rooms as we have available for distressed travelers –
this fills rooms.” Santistevan reported.
Real-time Flight Information |
Doubletree Hotel Seattle Airport
|
.
FlyteBoard, developed by Flyte Systems, is a
wall, floor or ceiling mounted high-definition, flat panel screen that
the properties installed in their lobbies to provide guests with ‘glance
and go’ convenience for confident travel planning. What sets FlyteSystems
apart from other PC-based applications is the ability to post accurate
real-time airline flight arrival and departure information, not FAA-regulated
scheduled departure times that do not list delays caused by:
-
Air Traffic Control
-
Aircraft maintenance
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Crew availability
-
Weather
Flyte Systems offers a suite of products that serve
the traveling public: FlyteTouch, FlytePass, FlyteChannel and FlyteBoard.
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FlyteTouch enables individual guests to search flight
information via touch screens that display real-time flight arrivals and
departures for one or more airports.
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FlytePass uses FlyteTouch technology and adds free,
secure boarding pass printing, packaged in an all-wood kiosk.
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FlyteChannel permits guests to view live airport
arrival/departure screens via their in-room TV.
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FlyteBoard is a wall, floor or ceiling mounted high-definition,
flat panel screen for lobbies, restaurants, bars and other public areas,
displaying flight information for one or more airports.
FlyteSystems products can be configured to display
information from one or multiple airports. Flyte Systems applications
are often used by properties to generate increased revenue streams with
innovative marketing approaches to the distressed traveler.
For tips on how to generate revenue by providing
guests with Flyte Systems airline information, please log on to the Flyte
Systems website.
About Flyte Systems
 The
Flyte
Systems Division of Industrial Television Services (ITS), based in
Chicago, Illinois, is the leading provider of airport flight information
displays for the hospitality and convention center industries and related
businesses. It delivers accurate, instant, airport-centric updates
of flight information – not FAA-regulated scheduled departure times that
may omit last minute changes. Properties are able to differentiate
their products and boost customer loyalty and repeat business with ’glance-and-go’
content critical to a traveler’s day. Flyte Systems’ product
suite builds upon ITS’ 47-year history as the leading provider of live
flight information to airports, airlines, government agencies, port authorities
and other travel-based businesses. Flyte Systems was formed in 2007
to offer new Web-based travel technology and product lines. Customers
include Marriott, Days Inn, Hilton, DoubleTree, Hotel Sofitel, and Crown
Plaza hotels, independent properties and municipal aiports. Customers include
Donald E. Stephens Convention Center, Digital Minds, Inc., Marriott, Days
Inn, Hilton, Doubletree, Hotel Sofitel, and Crown Plaza hotels, independent
properties and municipal airports.
Hilton Seattle Airport & Conference Hotel
The Hilton Seattle Airport & Conference Center
Hotel is rated as one of Hilton’s Top Performing Hotels for delivering
outstanding customer service and located directly across from the Seattle
Tacoma International Airport in Washington. The property is just a mile
west of the I-5 corridor, and downtown Seattle is only minutes away providing
an easy drive to Federal Way, Bellevue, Tacoma, and the South Center Shopping
Mall.
Doubletree Hotel Seattle Airport
The Doubletree Hotel Seattle Airport, located
next to SeaTac International Airport, is just a mile west of the I-5 corridor,
15 minutes from Downtown Seattle and an easy drive to Federal Way or Tukwila,
Washington. The property is an expansive, full-service Doubletree
hotel that offers a resort-like setting with a full slate of amenities
that include complimentary 24-hour shuttle service; heated outdoor pool
and whirlpool; new Fitness by Precor® exercise equipment; concierge
services; and wireless high-speed Internet in public areas with high-speed
Internet available in the guestrooms. |