News for the Hospitality Executive
American Travelers Turning Green (But Not at Any Cost),
According to New National Survey
|WASHINGTON, DC (October 4, 2007) – More than half of all
U.S. adults say they would be more likely to select an airline, rental
car or hotel that uses more environmentally friendly products and processes,
according to the results of the latest travelhorizons™ survey by the Travel
Industry Association (TIA) and Ypartnership.
But while more than half of U.S. adults may be advocates of environmental responsibility, only 14 percent of respondents said their actual selection of a travel service supplier would be influenced by that supplier’s efforts to preserve and protect the environment. Just 13 percent would be willing to pay higher rates or fares to use suppliers who demonstrate environmental responsibility (although fully 56 percent said they might).
The amount of the rate or fare premium appears to be the source of their hesitation: 76 percent would pay less than 10 percent more per usage (e.g., room night, airline flight, car rental, etc.); with the majority of respondents indicating they would pay less than 5 percent more.
“The results of the survey suggest that awareness of a travel service supplier’s efforts to operate in an environmentally responsible manner may be sufficient to attract additional patronage, but not at a significantly higher fare or rate,” according to Suzanne Cook, TIA’s Senior Vice President of Research. “The ‘value assessment’ consumers ascribe to any travel service transaction appears to remain the primary determinant of their actual purchase behavior.”
Specifically, 50 percent say they would be more likely to use an airline if they knew it took the initiative to offset carbon emissions, used newer, more fuel efficient jets, or implemented recycling programs. Almost six out of ten (56 percent) stated the same thing for car rental companies (those offering more fuel efficient and hybrid cars). And fully 54 percent stated they would be more likely to patronize hotels or resorts they knew practiced environmental responsibility.
According to the survey, consumers would favor properties that actively tried to prevent beach erosion (oceanfront hotels), allowed guests the option to reuse towels and sheets, reduced their energy consumption by using energy efficient lighting/low flow toilets and showers, and supported community environmental causes.
And, not surprisingly, Americans' sense of environmental responsibility manifests itself in many other ways: eight out of ten (78 percent) U.S. adults consider themselves “environmentally conscious,” according to the survey. In fact, more than half:
For more information on travelhorizons™ visit www.tia.org/researchpubs/travel_horizons.html.
The Travel Industry Association (TIA) is the national, non-profit organization representing all components of the $700 billion travel industry. TIA's mission is to promote and facilitate increased travel to and within the United States. TIA is proud to be a partner in travel with American Express. For more information, visit www.tia.org.
Ypartnership is a worldwide advertising and public relations agency that specializes in serving travel industry clients and co-author of the widely-quoted National Travel Monitor™ with Yankelovich Inc.
|Also See:||Insights on Food and Wine Travelers; 17% of American Leisure Travelers Engage in Culinary or Wine-related Activities / February 2007|