Hotel Online
News for the Hospitality Executive


HEI Hotels Appoints James Gross as the General Manager
of the Sheraton Austin Hotel, Austin, Texas

AUSTIN, Texas, October 29, 2007 – HEI Hotels & Resorts announced today the appointment of James Gross as the new general manager of the Sheraton Austin Hotel.  Gross joins the hotel from the Hilton San Diego Gaslamp Quarter where he had served as general manager since 2004.

“We are constantly looking for new talent with a track record of success throughout their career,” said Senior Vice President of Operations Larry Trainor.  “James has a history of creating a great customer experience and provided tremendous results every step of the way.”

“I look forward to leading the Sheraton Austin team as the hotel enters this exciting new phase of its legacy,” Gross said.  “Part of my job also will be to ensure that the hotel continues to be an active member of the Austin community.

During his tenure as general manager of the Hilton San Diego Gaslamp Quarter, Gross significantly improved guest service and brand loyalty scores.  Prior to that, he served as general manager at a number of upscale hotels throughout the U.S., in Florida, New Jersey and New York, after beginning his career as a chef at the Enjoie Golf Club in Endicott, New York.

About The Sheraton Austin Hotel
The Sheraton Austin Hotel is situated in the heart of Austin, overlooking the famed Capitol building.  With 365 guestrooms and more than 17,000 square feet of flexible meeting space, the hotel is the ideal venue to experience the heritage, style and class that makes Austin one of the state’s finest destinations.  The hotel also was recently named one of the Best Places to Work by the Austin Business Journal.   Learn more about the hotel at 

About HEI Hotels & Resorts
HEI Hotels & Resorts, headquartered in Norwalk, Conn., is a leading hospitality investment firm that acquires, develops, owns and operates full-service, upper upscale and luxury hotels and resorts throughout the United States under such well-known brand names as Marriott, Sheraton, Westin, Embassy Suites, and Hilton. For more information about HEI, visit the company’s website,


Jess Petitt
HEI Hotels & Resorts

Also See: HEI Hotels and Resorts Acquires 365-Room Marriott Austin in Texas; Will Invest $18 Million in Upgrades and Converts Hotel to Sheraton Flag / January 2007


To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch
Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Industry Resources | Press Releases
Please contact Hotel.Onlinewith your comments and suggestions.