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ACE Award for Excellence in Customer Service > Leading sales and catering software provider is recognized for the second year in a row with prestigious award for its customer support and project management |
Portsmouth, NH � November 14, 2007 � Newmarket
International, Inc., the leader in sales
and catering solutions for the hospitality
technology industry, today announced that CustomerSat, the leader in
real-time customer feedback solutions that measure, analyze and drive action
based on satisfaction and loyalty, has awarded the company with its Achievement
in Customer Excellence (ACE)� Award. This marks the second consecutive
year that Newmarket was recognized with this honor in the areas of support
and project management. The award acknowledges Newmarket�s commitment to
provide the best service and support for its customers.
This year, Newmarket added to its wins, with four ACE awards in total. This is the first time the company has won for the areas of Platinum Support and Worldwide Support. Receiving a CustomerSat ACE Award demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. It also recognizes those responsible for serving customers in the recipient�s organization. �To have won a multitude of awards from CustomerSat is a tremendous achievement for our organization,� said Sean O�Neill, Chairman and Chief Executive Officer, Newmarket International, Inc. �In our industry, it is imperative to provide superior customer support and we are pleased to be recognized for our efforts. Our customers buy more than our products, they enter into a relationship with us and we take that very seriously.� About CustomerSat
About Newmarket International
Newmarket is a registered trademarks of Newmarket International, Inc. |
Elise Sherman
Press Contact:
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