| Chicago, IL November 12, 2007 – Turn
on the television these days and chances are it won’t take long before
you see one or more commercials touting the amazing amenities offered by
competing hotel brands. And, with more than 500 million business
trips taken annually in the United States, according to the Travel Industry
Association of America, corporate road warriors make up a large slice of
that market pie. Is it any wonder then that a great many of those
hotel amenities are aimed at pleasing business travelers?
Attracting more than guests One of the most popular amenities the Crowne Plaza recently installed is in the hotel’s busy lobby, and it is not just their own guests who flock there to benefit from it. “Almost from the minute we installed the FlyteTouch airline flight information kiosk, word got around and attendees visiting the Convention Center came in and started using it. Flight crews utilize it all the time to check on their flight information status, and distressed passengers use it to plan their best options for alternate flights.” Rivera said, “It is a great monthly fee service that pays for itself.” Providing Vital, Real-time Flight Information FlyteTouch, developed by Chicago-based Flyte Systems, is a kiosk with touch screen monitor designed for use in hotel lobbies, conference centers, restaurants, bars and other public areas that display airport travel information for one or more airports. What sets it apart from other PC-based systems is its ability to post accurate real time flight information, not FAA-regulated scheduled departure times that do not list delays caused by:
“I look at FlyteTouch as a revenue generator,” Rivera said, “when someone comes in to check their flight status and sees a delay. Instead of heading to the airport, they grab something to eat at the hotel or get a drink in the bar and stay here where it is more comfortable.” She calls it a win-win for the hotel and its visitors. “It seems like there is always at least one person standing at FlyteTouch checking flights,” she said. As proof positive of its value, Rivera acknowledges, “I use it myself all the time.” About Flyte Systems
Flyte Systems’ product suite builds upon ITS’ 47-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel based businesses. Flyte Systems was formed in 2007 to offer new Web-based travel technology and product lines. Customers include Marriott, Days Inn, Hilton, DoubleTree, Hotel Sofitel, and Crown Plaza hotels, independent properties and municipal aiports. About The Crowne Plaza Chicago O’Hare Our Chicago O’Hare hotel is convenient for both business and leisure travelers. While business travelers appreciate its location near the airport, leisure guests take notice of the hotel amenities, friendly service and multiple dining options. In addition to our hotel restaurants, we also provide additional services and amenities designed to keep all guests comfortable, including Airport Flight Display and Boarding Pass Printing, Full-Service Business Center, Newly Renovated Indoor Pool and Fitness Center. Convenient access to all major expressways and the Chicago El train allows guests to enjoy all that Chicago has to offer. Surrounded by the most popular Chicago and Rosemont activities, our hotel Concierge will be happy to point you in the right direction. The Crowne Plaza Chicago O’Hare strives to go beyond our guests’ expectations. |
Take
for instance the Crowne Plaza Chicago O’Hare, located directly across the
street from the Donald E. Stephens Convention Center and just 1.5 miles
from the airport. With its proximity to the Convention Center, 503
guest rooms, its own ample meeting space designed specifically to optimize
business functions, and a dedicated Meeting Director, the Crowne Plaza
is known in the Windy City as “The Place to Meet.” According to Jessica
Rivera, director of sales and marketing, the focus on business travelers
even extends to their in-room, pre-sleeping comfort. “Our Sleep Advantage
Program™® provides each guest with a sleep amenity kit including eye
masks, lavender scented spray, night lights in each bathroom, a guaranteed
wakeup call and a special sleep CD developed by experts,” she notes.
