News for the Hospitality Executive
AH&LA Responds to Recent Isolated Incidents of Housekeepers’
Unsanitary Guestroom Glass Cleaning Actions With a Sample of
Recommendations for Effective Glassware Procedures
|Washington, December 5, 2007 – Recent reports have publicized
isolated incidents of housekeepers’ unsanitary guestroom glass cleaning
actions. Noting the isolated nature of these occurrences, the American
Hotel & Lodging Association (AH&LA) has advised its members to
evaluate existing cleanliness procedures and implementation practices to
ensure that similar instances do not occur. Federal law requires
all properties to develop and implement their own stringent cleanliness
standards, an important initiative AH&LA supports by offering various
training resources via its Educational Institute (EI).
“As the third-largest industry in the United States, the hospitality community provides accommodations for more than 3 million guests a night and makes the goal of providing clean, comfortable environment for these guests its top priority,” said AH&LA President/CEO Joseph A. McInerney, CHA. “AH&LA encourages the entire hotel community to continually evaluate existing housekeeping policies and practices as a precautionary measure. Though the association is not empowered to set industry standards, our Educational Institute offers diverse information and products for hoteliers to take the necessary precautions in devising their own policies.”
Offering more than 325 diverse training resources for hoteliers, the following is a sample of EI’s recommendations for effective glassware cleaning procedures in its Housekeeping: Quality Guestroom Cleaning training video:
Additionally, McInerney is available for interviews on this subject, drawing on more than 45 years of industry experience. To schedule an interview with McInerney, please contact Jessica Soklow at firstname.lastname@example.org or (202) 289-3153.
Serving the hospitality industry for nearly a century, AH&LA is the sole national association representing all sectors and stakeholders in the lodging industry, including individual hotel property members, hotel companies, student and faculty members, and industry suppliers. Headquartered in Washington, D.C., AH&LA provides members with national advocacy on Capitol Hill, public relations and image management, education, research and information, and other value-added services to provide bottom line savings and ensure a positive business climate for the lodging industry. Partner state associations provide local representation and additional cost-saving benefits to members.