Hotel Online
News for the Hospitality Executive

.
.
Fairmont Hotels & Resorts Taps UniFocus
for New Labor Management System
 
DALLAS� DECEMBER 5, 2007 � UniFocus is pleased to announce its Watson, R.M.� labor management product suite has been selected by Fairmont Hotels & Resorts (�Fairmont�) to provide labor management tools for its global collection of properties.  By adding Watson, R.M.�s automatic forecasting, automatic scheduling, and multi-property labor reporting, Fairmont anticipates a better, more consistent set of labor management practices for use throughout its portfolio.

�We have worked with UniFocus previously and have established a solid partnership with them,� explained Kevin Frid, Senior Vice President, Operations, Fairmont.  He continued, �We are pleased to provide this exciting technology to our properties as well.�

Sara Oliver, Director of Labor Management, Fairmont noted that �The Watson, R.M. labor management system has already been successfully implemented in a pilot and we are particularly excited to have an application that can be customized to meet the needs of our diverse portfolio.�

Mark Heymann, UniFocus� CEO, added, �We are very pleased with Fairmont�s decision to bring us on board to deploy our Watson, R.M. labor management system. We admire Fairmont�s commitment to continually enhance the products it provides to its management team. UniFocus is committed to maintaining its position as a leading provider of labor management technology. We look forward to an ongoing partnership with Fairmont.�

About Fairmont Hotels & Resorts

A leader in the global hospitality industry, Fairmont Hotels & Resorts is an extraordinary collection of luxury hotels that truly reflect the essence of their destination. Featuring iconic landmarks like The Fairmont San Francisco, The Fairmont Banff Springs, and London's Savoy, Fairmont hotels are more than a place to stay; they are one-of-a-kind properties where sophisticated travelers can discover storied life experiences. Situated in some of the most exclusive and pristine areas in the world, Fairmont locations provide access to activities that are culturally rich and authentically local. From inviting beaches and tranquil spas to challenging golf courses and exhilarating ski hills, guests can fulfill their lifelong desires at Fairmont. With an enduring connection to the land and communities where we do business, Fairmont is also committed to responsible tourism and is an industry leader in sustainable hotel management with its award-winning Green Partnership program. With over 50 distinctive hotels in 12 countries, and more than 20 properties currently in development, Fairmont is committed to growing its portfolio of world-class hotels and plans to add properties in coveted international destinations like Cairo, Shanghai, Dubai, and Beijing over the next few years. 

Fairmont is owned by Fairmont Raffles Hotels International, Inc., a leading global hotel company with over 80 hotels in 25 countries worldwide under the Raffles, Fairmont, and Swissôtel brands. The company also owns Fairmont Heritage Place and Fairmont Residences, offering luxury vacation ownership and residential properties. For more information or reservations, please call 1-800-441-1414 or visit www.fairmont.com.

About UniFocus
Based in Dallas, UniFocus serves hospitality, casino and resort operations in the U. S. and overseas. UniFocus offers full-service operational analysis, management and staff training, financial and labor management applications, as well as staff, meeting planner and guest satisfaction measurement programs. The resulting database allows UniFocus to uniquely correlate and benchmark each client�s performance to their particular competitive markets. Enhanced reporting capabilities allow hospitality executives to have a �total picture� overview of their operations, set strategic actions and gain asset value.

UniFocus is a Microsoft® Certified Partner, an affinity partner of the International Association of Conference Centers, a business partner of the International Association of Convention & Visitors Bureaus, and an allied member of the American Hotel & Lodging Association. For more information, visit www.unifocus.com or call 972-512-5100.

.
Contact:

Barb Worcester
President/Principal
PRPRO
(440) 930-5770
[email protected]

Michael Adkisson
 Director of Public Relations
UniFocus, LP
Tel: (972) 512-5187 
[email protected]

.

Also See: Gemstone Chooses UniFocus Programs to Enhance Employee, Guest Satisfaction; Luxury asset management company now using GUESTScope® and STAFFScope® to provide positive reinforcement for staff and guests while building retention / October 2007
UniFocus to Unveil Mystery Shopping Evaluation Tool - SERVICEScope®; Susan Perrin to head new on-site service evaluation process providing actionable information with links to Guest and Employee Satisfaction / September 2007
Web-Based Time & Attendance Solution Now Available Through UniFocus; Web-based solution performs rich management reporting, advanced administrative functions and job costing capabilities to streamline payroll operations / September 2007
UniFocus to Showcase Labor Management and Business Intelligence Applications at HITEC; Greater intelligence means better marketplace positioning; Performance-management company to unveil new upgrades to coveted solutions / June 2007
Fairmont Scottsdale Princess Selects UniFocus� Watson, R. M. � Financial Management Applications / May 2007
Hotel del Coronado Selects UniFocus� Watson, R. M.� Labor and Budgeter Financial Management Applications / March 2007
Coastal Hotel Group Selects UniFocus� Watson, R.M. � Financial Management Applications; Alliance Rivals Business Intelligence at Major Hotel Brands / March 2007
.
.
To search Hotel Online data base of News and Trends Go to Hotel.OnlineSearch

Home | Welcome| Hospitality News | Classifieds| One-on-One |
Viewpoint Forum | Ideas&Trends

Please contact Hotel.Onlinewith your comments and suggestions.