News for the Hospitality Executive
Agenda Set for The Council of Hotel and Restaurant Trainers
- Hospitality Training Conference
Scheduled for March 1-4, 2008, Minneapolis, Minnesota
|Westfield, NJ – December 14, 2007 - The Council of Hotel
and Restaurant Trainers (CHART) today announced details of its upcoming
Hospitality Training Conference, scheduled for March 1-4, 2008 at The Depot
Hotel, Minneapolis, Minnesota. This 75th semi-annual event is the premier
gathering of hospitality training and human resource professionals, who
meet to network together, share best practices, learn from keynote speakers
and participate in interactive educational sessions.
Sunday March 2
“Top Performer: A Bold Approach to Sales and Service” will be presented by Carr Hagerman, author, film-maker and long-time street performer who will introduce participants to the language of natural energy. Drawing on over three decades of performance experience, he will demonstrate how to use the skills, creative innovation and the flexibility of a street performer to build more energy and enthusiasm into any training program.
Monday March 3
iTrain, You(Tube) Train, Wii-Train, presented by TJ Schier, Incentivize Solutions/
podTraining. TJ will help point the way to training of the future, leveraging the current generation’s strengths and learning styles to bring a whole new meaning to ‘experiential’ learning – and driving dramatic results.
Tuesday March 4
Confidence at the Speed of Laughter: Leaving your Creative Footprint will be explored by Kate McEwen, Brave New Workshop. She will share the concepts behind improvisation to improve one’s ability to influence others and win support for their ideas.
Throughout the three day conference, CHART’s signature member breakouts will provide intimate working sessions with practical, useable takeaways. Attendees can attend sessions from any of the tracks. Tracks and titles include:
Track #1 - Trainer
Philanthropy That Rocks - Jim Knight, Hard Rock International - An interactive session designed to highlight best practices for creating and effectively maintaining a strong, company-wide philanthropic culture.
Test Writing 101: Making the Grade – Monique Donahue, AHLAEI – Puzzled about how to create effective tests that measure the knowledge and performance areas that matter the most? Learn the do’s and don’t’s of exam writing.
Track #2 - Manager
Employment Assessments - Profit Potential Indicators? - Bill Carmichael, Back Yard Burgers - Companies look for any competitive margin that will help push adverse labor trends downward. Some restaurant companies have discovered that pre- and post-employment assessments are important indicators of the organization’s profit potential.
Training Design and Delivery at New Restaurant Openings – Greg Witmer, Ninety Nine Restaurants – Experience the thought process of opening a new restaurant in this interactive session designed to replicate the “make it or break” it work of training for new unit success.
Track #3 - Instructional Designer
CHART, a non-profit organization founded in 1970, is the leading resource for the development and advancement of hospitality training professionals. With more than 700 members representing more than 400 multi-unit restaurant and hotel companies, CHART represent a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive. By helping trainers do their jobs better, CHART positively impacts millions of employees, customers, companies and the industry as a whole. CHART’s mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources.
|Also See:||Recap: 70th Semi-annual Council of Hotel and Restaurant Trainers (CHART) Hospitality Training Conference / July 2005|