| Markham, ON
� July 25, 2007 - NORTHWIND,
provider of Maestro
Enterprise Property Management hotel
software and reservation
software solutions for hospitality, today announced
the Hecla Oasis Resort is implementing the Maestro Enterprise Suite at
its luxury golf resort and spa. The Hecla Oasis is utilizing Maestro
PMS, Maestro Analytics Business Intelligence, ResEze Web Booking Engine,
Sales and Catering and Spa and Activities Management on a single database
platform to enable a �360-degree� guest view for unsurpassed high touch
guest service at the 5-Star oriented resort. The property is home
to Manitoba�s top 18-hole golf course and offers a European day spa with
wellness-center programs, eco tours led by a staff biologist, a culinary
studio, indoor and outdoor water parks, pet spa and leading edge conference
center.
�The Maestro Suite of resort applications is the
perfect solution to automate our luxury resort,� said Maria Paletta, director
of sales for Hecla Oasis Resort. �Maestro automates every aspect
of our operation on one database. This ensures all charges are captured
at every touch point and each guest request is logged to enable the utmost
in personalized service. Maestro�s ability to leverage the Web to
drive room sales, up-sell package options at time of room booking and market
Hecla Oasis is a great benefit to our operation, and Maestro�s Four Diamond
Service is exceptional.� Ms. Paletta explained Hecla Oasis is utilizing
Maestro PMS to take reservations during its pre-opening phase and will
implement the Spa and Activities Scheduling, Sales and Catering, Analytics
and ResEze Web Booking Systems at the resort�s opening in September 2007.
The property is focused on earning a 5-Star rating in its first year of
operation. . |
Warren Dehan
President U.S. Operations for
NORTHWIND-Maestro PMS
|
.
�The Hecla Oasis Resort with championship golf,
spa, conference center, culinary studio and other activities is a perfect
property to utilize Maestro�s single-image database and Web capability
that supports all applications,� said Warren Dehan, president of NORTHWIND-Maestro
PMS� US operations. Dehan noted that when all property applications
share one database, each activity in a guest�s stay becomes part of a single
profile so every detail of their reservation process and all on-property
activities are tracked for individualized guest data retention promoting
closer attention to meeting guest needs. �Hecla Oasis also understands
that the Web is the fastest growing reservation source; so Maestro�s ResEze
Web Booking Engine is the ideal solution to enable the resort to maximize
its reservations from this key area,� Dehan said.
The Hecla Oasis Resort is in pre-opening after
finalizing a $20M development project that positions the property for Mobil
5-Star qualification. In addition to its European Day Spa and Wellness
Center, championship golf and high-tech conference center, the resort will
offer one-on-one classes with its award-winning executive chef, Stephane
Thierry in its culinary studio. As a year round destination, Hecla
Oasis will have an Icelandic Family Winter Park and provide a wide variety
of outdoor activities throughout the winter months. Only two hours
from Winnipeg, Hecla Oasis Resort is currently booking reservations for
leisure guests and business groups interested in corporate retreats.
The resort has also partnered with The Wildwood Consulting Group to provide
learning and wellness programs for companies and all guests.
Maestro Enterprise Suite
 We
know how important it is that you provide your guests a consistent level
of service and repeat recognition, while maintaining a 360 degree guest
view at every point of contact. NORTHWIND empowers its clients by delivering
robust Maestro application solutions sharing a single-image database. The
Maestro Property Management Suite of solutions, with deployment options
in Windows, Unix, Linux, Terminal Services, ASP and Web, is comprised of
over 19 integrated modules including Front Office (PMS), Accounts Receivable,
Analytics & Business Intelligence Tools, Sales & Catering, Multi-Property
Mgmt., Condo Owner Mgmt. w/ Owner Web Functionality, Timeshare Owner Mgmt.
w/ Owner Web Functionality, Spa & Activities Mgmt., Club Membership
Mgmt., Yield Management, Golf Course Mgmt., Customer Relationship Mgmt.,
Central Reservation Office, Corporate Enterprise Mgmt., GDS Two-Way XML
Connectivity or Integration, Web Booking Engine, Work Order Maintenance,
Fine Dining & Retail POS, Table Res. w/ Web Booking, Concierge and
Guest Experience Mgmt.
About Hecla Oasis
Hecla Oasis Resort is a year-round lodging facility
committed to creating the perfect environment for our patrons to conduct
business, partake in leisure activities and/or maintain a healthy lifestyle.
The staff at Hecla Oasis is competent, professional and dedicated and the
Resort provides amenities which are unparalleled. Debuting to the
Public in late summer of 2007, Hecla Oasis is a $20M redevelopment of Gull
Harbour to 5 Star caliber and includes the addition of a family water park,
full service day spa with mineral pool, as well a health and wellness center.
Hecla Oasis also continues to offer some of the best golf in Canada.
About Northwind
NORTHWIND,
is recognized in the hospitality industry for its 'standard setting' Four
Diamond Support Services and state-of-the-art Maestro technology. The company
is widely respected for being a partner that understands how to help you
boost productivity and strengthen management control for your hotel, resort,
conference center or multi-property group by providing you with flexible
software solutions that increase productivity and maximize ROI. With a
network of dealers and offices worldwide, NORTHWIND is a leading supplier
of software for all types of hospitality operations including hotels, resorts,
timeshares, condominiums, retreats, state parks and clubs. Maestro applications
are engineered for operators who need to manage their enterprise in a real
time environment for the utmost operational control and profitability. |