News for the Hospitality Executive
|SUNNYVALE, CALIF.— MAY 17, 2007 — Vertical Systems Inc.
(VSi) has developed a solution for hotels looking to eliminate the hassles
of multiple billing procedures, while at the same time offering their guests
easy, convenient and secure access to business-center services: VSi Prepaid
A worldwide leader in guest-services technology and solutions aimed at serving the growing needs of business travelers and mobile users, Sunnyvale-based VSi introduced its Prepaid Cards as yet another tool its client hotels can offer their business guests.
A wide variety of VSi Prepaid Cards is available to suit any business traveler’s needs—and even the needs of leisure guests traveling with children. Included in the offerings are:
The Hyatt Regency Embarcadero is one business hotel that’s reaped the benefits of VSi’s Prepaid Card program—just ask Bernardo Lebron, Business Center Manager for Presentation Services at the 720-room luxury property, located in San Francisco’s financial district.
“We’ve been using the VSi Prepaid Cards for about two years, and guests tell us they like the cards because they can have all their charges on one full bill, which eases the reimbursement process for them,” Lebron says. “But most important, I think, is the fact that our guests can come down and use the Business Center without having to use their credit card—all the billing is done on the VSi Prepaid Card, so the guests have an extra feeling of security.”
And from the perspective of Lebron and the Hyatt Regency Embarcadero Business Center, there’s a bonus to working with VSi as a vendor.
“VSi is a very good company to work with,” he said. “Because they have a designated support person assigned to work with us, response to any issues we might have is quick and effective.”
In addition to being an approved vendfor for Hyatt Hotels & Resorts, VSi also holds that distinction with Hilton Hotels Corp. VSi’s Automated Business Centers also are found in Marriott properties, Radisson Hotels & Resorts, W Hotels and Sheraton Hotels & Resorts (Starwood), Holiday Inns and Crowne Plaza Hotels (InterContinental Hotel Group), Best Western Hotels, Ritz-Carlton Hotels, Fairmont Hotels, Accor Hotels and many independent properties.
VSi’s products have been installed in more than 800 hotels in the United States, Canada, Mexico and Europe.
About Vertical Systems Inc.
|Also See:||VSi Rolling Out iPOP™, Revolutionary Revenue-Generating Guest-Service Amenity; Global leader in guest-services technology will launch the industry's first Internet kiosks and Self-Service Business Centers that offer a combination of fee-based and free-to-guest services on the same system / March 2007|
|Aspen Kiosks Offer Attractive Option to Harried Travelers Tired of Long Lines; VSi's stylish computer-access kiosks help improve guest service and increase guest satisfaction by offering quick access to boarding-pass printing, Internet use / February 2007|
|Vertical Systems’ FreshStart™ Technology Spells Peace of Mind for Hotel PC Users / February 2007|
|VSi Automated Business Centers: Giving Guests, Owners a Truly Happy New Year; Hoteliers say outsourcing Business Center operations to Vertical Systems Inc. increases guest satisfaction, reduces operational stress and boosts incremental revenues / January 2007|
|VSi Retrofits Payphones with Internet Kiosks to Ring in Revenues, Enhance Guest Service for Hotels / December 2006|
|VSi Adds Hyatt Hotels & Resorts to its Airline Boarding Pass Printing Service; BoardEZ™ solution also enables guests to make changes to their flight schedules, book new flights and make future hotel reservations / October 2006|
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