News for the Hospitality Executive
|SILVER SPRING, Md., May 10, 2007 - Choice Hotels International,
Inc. (NYSE: CHH) today announced that 14 properties have received honors
as the 2007 Inn of the Year award winning hotels. The awards were announced
at the company's 53rd annual convention in Orlando, Florida. From South
Dakota to Florida to Colorado to Tennessee - and from Brazil to Japan to
Mexico to Norway - this year's winners represent the 'best of the best'
in the areas of guest satisfaction and brand performance in a worldwide
system of over 5,400 hotels.
"This year's winning hotels exemplify the definition of hospitality - the friendly reception and warm and generous treatment of guests," said Charles A. Ledsinger, Jr., vice chairman and chief executive officer of Choice Hotels. "These hotels provide exceptional service to their guests, and guests that stay at these properties are among the most satisfied in the Choice system. I commend the owners, general managers and employees at these hotels for their ongoing commitment to guest service."
Commitment to guest satisfaction and operational excellence are key focal points for Choice. Across all of its brands, Choice is investing in programs that can help improve guest service at the property level and potentially enhance service consistency at all hotels.
This year's winning hotels were selected by reviewing properties' guest satisfaction scores, which are calculated using surveys emailed to guests within 48-72 hours of checkout, as well as Quality Assurance Review scores.
This year's Inn of the Year award winners all ranked as one of the top
five hotels within their brand.
About Choice Hotels
Choice Hotels International, Inc.
|Also See:||Choice Hotels Names Eleven Properties Inn of the Year Winners for 2006 / June 2006|
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