Hotel Online  Special Report


LodgeNet Launches Comprehensive Preventative Maintenance
Program for High-Speed Internet Access Service
Service Offers a Cost-Efficient and Proactive Approach for Hoteliers to Ensure Optimal,
Stable and Secure Internet Access for Guests 
SIOUX FALLS SD, June 26, 2007 – LodgeNet Entertainment Corporation (Nasdaq: LNET) today announced the launch of its High Speed Internet Access (HSIA) Preventative Maintenance Program through LodgeNet StayOnline. The program was introduced to reduce HSIA system outages and support calls made to outside vendors with a proactive approach to conducting inventory checks, equipment replacement and functionality assessment upgrades. 

Guests now expect an in-room technology experience that is comparable to the home and office, and the Preventative Maintenance Program helps assure a reliable Internet experience by using a proactive maintenance program to prevent Internet signal strength loss, corrosion and system outages in hospitality locations. 

The Preventative Maintenance Program offers hoteliers the following two service options: 

  • Periodic Preventative Maintenance Plan: This plan will provide inspection and maintenance of head-end hardware, systems checks from head-end to guest rooms for connectivity speed and functionality and includes coverage of wired as well as wireless rooms. Scheduled inspections and maintenance visits will occur every 4-6 weeks.
  • Wireless RF Refresh:  This plan comprises a thorough wireless survey and a complete systems physical check. Each access point is isolated and test for proper coverage and signal integrity. In addition, all cables and antennas will be checked for corrosion and security, and serviced as needed. This service will be conducted in a systematic fashion over the course of the year’s service calls.
“Commercial Internet services benefit from a proactive approach to maintenance just like any other utility,” said Steven R. Pofahl, Senior Vice President of Technical Operations at LodgeNet. “No program existed in the hospitality and lodging market to address this need. The launch of our preventative maintenance program is a testament to LodgeNet’s commitment to delivering the highest quality in-room experiences, and being the one-stop service provider for hoteliers.”

LodgeNet StayOnline delivers a comprehensive converged network platform of wired and wireless high-speed Internet access and networking solutions exclusively for the hospitality and lodging industry. StayOnline has provided comprehensive, full property HSIA coverage solutions since 1999.

About LodgeNet
LodgeNet Entertainment Corporation is the leading provider of consumer media and Internet connectivity services designed to meet the unique needs of hospitality, healthcare and other visitor and guest-based businesses. LodgeNet serves more than 1.8 million hotel rooms representing 9,300 hotel properties worldwide in addition to healthcare facilities throughout the United States. LodgeNet's services include on demand movies, games, television programming, music and information, along with subscription sports programming and high-speed Internet access.  LodgeNet Entertainment Corporation owns and operates businesses under the industry leading brands:  LodgeNet, LodgeNetRX, On Command and StayOnline. LodgeNet is listed on NASDAQ and trades under the symbol LNET. For more information, please visit




Ann Parker
Director of Corporate Communications
LodgeNet Entertainment Corp

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