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Version of Robust Maestro PMS System Suite . NORTHWIND-Maestro PMS Builds Solid Presence in UK Hotel Market with Advanced Technology and Personal Service |
April 17, 2007 - Maestro
PMS has rapidly expanded its presence in the United Kingdom since it
was introduced only six years ago. Today it has earned the respect
of hoteliers across the country. Key factors in its success are Maestro�s
easy to use reliable property
management tools, online
booking software, personalized Four-Diamond training and support services,
and upgraded internationalization functionality designed to meet the needs
of UK operators of chains and independent properties.
Maestro�s Director of Services and Sales for the United Kingdom and Ireland, David Warren, said, �The strength of the Maestro Enterprise Suite of hotel software provides many UK hoteliers with a completely integrated system for hotels, spas and conference centers. Operators here value the full integration between Maestro�s Sales and Catering, Spa and Activity Scheduling, Front Office and other modules on a single-image database for better service across a property, or throughout a hotel chain.� Warren also stated that Maestro�s personalized Four Diamond Service and free online training webinars ensure the highest quality of client service and training in the UK. UK Chains, Independents Partner with Maestro Dunchurch Park Hotel and Conference Center is a member of the prestigious Signature Hotel Group that has relied on the Maestro Front Office and Sales and Catering systems for six years. �We operate a busy conference center hotel with 29 meeting rooms and a separate facility that can seat up to 300 people,� said Mary Sparks manager at Dunchurch Park. �Dunchurch Park runs high occupancy during the week and uses Maestro to manage all its hotel rooms and conference facilities to book meeting rooms, track group accounts, keep schedules and generate banquet invoices. Our property is in a Grade 2 listed National Heritage manor house that cannot be modernized, but we use the most advanced technology possible from Maestro to manage our operation.� Dunchurch Park is situated on a 72-acre campus in central England and is a favorite destination for corporate meeting planners, galas and wedding parties. London-based Red Carnation Hotels is a long-time Maestro PMS chain client that recently upgraded the systems at several of its UK properties. Red Carnation�s Information Technology Manager, Stewart Fidom, said, �We have relied on Maestro for several years and been very pleased with the recent upgrades and speed at which they have been completed. Maestro has exceeded our expectations in terms of reduced downtime and minimal post-upgrade problems.� Red Carnation operates hotels in the UK, Switzerland, South Africa and the US. Rowton Hall Country House Hotel and Health Club, one of the most luxurious destinations for entertainment and sports celebrities in the UK, also trusts Maestro PMS to automate its elegant Country House and Health Spa. �We have used Maestro PMS for several years and it has been an ideal property management platform for our operation,� said General Manager Tony O�Hare. �We recently underwent a £3.5M renovation and upgraded our Maestro system as well. We would not consider changing to another application. David Warren, Maestro�s director in the UK, is very helpful and the company�s support has been superb. Their help is just a phone call away. We understand good service at Rowton Hall, just as Maestro does.� Warren Dehan, president of NORTHWIND�s US and international operations said, �We worked closely with our clients in the UK during our launch six years ago and at that time created an international version of Maestro that featured new taxation calculations and reporting to conform to UK VAT requirements and integrated address verification specific to the UK. We will also soon introduce an interface that enables Maestro users to use Servebase global bank debit, credit and loyalty card processing.� Dehan also stated that Maestro�s ability to utilize almost any technology platform from Windows to Linux enables UK clients to adapt the system to their own unique requirements regardless of how large or small the operation. Maestro Enterprise Suite We know how important it is that you provide your guests a consistent level of service and repeat recognition, while maintaining a 360 degree guest view at every point of contact. NORTHWIND empowers its clients by delivering robust Maestro application solutions sharing a single-image database. The Maestro Property Management Suite of solutions is comprised of over 19 integrated modules including:
Multi-Property & ASP � Robust solution that supports all Maestro modules and provides real-time integration utilizing single or multiple database implementations.
NORTHWIND is recognized in the hospitality industry for its �standard setting� Four Diamond Support Services and state-of-the-art Maestro technology. The company is widely respected for being a partner that understands how to help you boost productivity and strengthen management control for your hotel, resort, conference center or multi-property group by providing you with flexible software solutions that increase productivity and maximize ROI. With a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, retreats, state parks and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real time environment for the utmost operational control and profitability. This comprehensive multi-platform and database-independent (ODBC Compliant), Microsoft Windows Vista/XP/2000/2003/Linux/Unix ASP/Web Enabled (Citrix/Terminal Services) suite is recognized as the solution of choice for progressive and demanding organizations. |
Contact
NORTHWIND 60 Renfrew Drive, Suite #235 Markham, ON L3R 0E1 Phone: (905) 940-1923 ext - 246 1.888.723.3129 Fax: (905) 940-1925 Email: info@Maestropms.com http://www.maestropms.com/HOL Media Contact
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