Technology, Hosts Users Meeting at Les Clefs d’Or
Congress in Vienna
Leading-edge tools debut at elite international concierge organization summit
|Agoura Hills, California – March 21, 2007 – Gold Key Solutions, developers
of The Concierge Assistant®
software system, announced it unveiled a new suite of hotel
system software at the International Les Clefs d’Or (LCD) Congress
March 18 – 23 in Vienna, Austria. New applications include Lost and Found,
Key Control, and a Timed Services system for guest
scheduling of spa and other services.
In addition, the company is holding its Les Clefs d’Or Concierge Assistant User Meeting at the Congress. The Concierge Assistant is a Windows-based hospitality software application that increases staff efficiency and reduces expenses by automating all guest services and reporting, allowing managers to formulate a standard of excellence that can be easily updated over time.
Newton Gore, president of Gold Key Solutions, said, “The Les Clefs d’Or Congress in Vienna is the ideal venue to announce The Concierge Assistant’s latest applications and hold our LCD Users Meeting. We host one of several Users Meetings at the LCD Congress because many of our clients are members of this respected international organization.” Gore noted that numerous Les Clefs d’Or members continue to provide ideas to enrich The Concierge Assistant system.
The Concierge Assistant’s new Lost and Found module enables staff members to enter and tag Lost and Found articles for easy tracking and identification, with a photo of the item attached for a positive identification. The system also records how and when items were disposed for tracking and reporting purposes.
The new Key Control system quickly and easily organizes and records the distribution of keys to staff members. The system tracks each associate and key on property, with a record of check-outs and check-ins for each key. The system enables the addition of new keys and staff members and provides comprehensive reporting.
If your property has a need of an organizer that monitors scheduled time segments for various activities, such as Beauty and Spa Services or Cabana rentals, the new Concierge Assistant Timed Services system does it. Scheduling is easy with Timed Services, which provides a corresponding logbook entry into The Concierge Assistant for automatic monthly reporting. Timed Services will track each therapist’s schedule including days off, lunch times and vacations.
“The Concierge Assistant works closely with hospitality professionals to constantly refine its software and offer new functionality that enables clients to improve guest services and operations and guest satisfaction scores,” Gore said. “Meeting with users at the Vienna Les Clefs d’Or Congress will provide insights into how concierge services are evolving in the 21st century and help Gold Key Solutions develop and deliver the best tools to enhance guest service delivery.”
Gold Key Solutions
About Les Clefs d’Or
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