Hotel Online  Special Report


F&B Labor Scheduling Robot Unveiled
Carnus Systems introduces the first artificial intelligence solution to provide
seamless forecasting and employee scheduling for F&B operations

SAN FRANCISCO, January 9, 2007 –Carnus Systems has introduced the AI Scheduler™ , the first technology to utilize advanced, state-of-the-art artificial intelligence computing to:

  • Automatically forecast daily and meal period cover demand for upcoming weeks
  • Calculate daily and meal period labor requirements for upcoming weeks
  • Optimize staff scheduling requirements
  • Generate complete weekly labor schedules for each F&B employee by the hour

AI Schedule  Interface I 
The AI scheduler™ was developed to aid hotel operations by providing high forecasting accuracies between 80% - 90%, and automating labor scheduling.  Together, these capabilities impact F&B operations by lowering labor costs and increasing profitability. Similar to a human brain, artificial intelligence continually learns from its environment and is capable of performing a variety of very complex forecasting and scheduling tasks within a few seconds thus alleviating hotel management from manually forecasting and scheduling multiple outlets which can take up to 12 hours per week of valuable management time. 

Unlike managerial guesswork and capture ratios that often yield poor results and excessive labor costs the artificial intelligence technology at the heart of the AI Scheduler™ is truly a novel and innovative approach to forecasting and scheduling.

Features of the AI Scheduler™  include:

  • Takes employee seniority, preferred work times, vacations, and union regulations into account when generating schedules.
  • Create pre-set shift times
  • Specify work positions (i.e. Server, Runner, Cashier etc.) and recommend optimized labor standard
  • Suitable for installation in F&B operations that have between 10 – 100,000 employees.
  • Completely automate the F&B scheduling process, generating forecasts and weekly schedules on-the-fly in seconds.  No calculations necessary.
  • View bi-hourly forecasts of customer & departmental demand
  • View schedules online

AI Scheduler  Interface II
According to Fred Hoffman, F&B Director of the 966-room Hyatt Regency in Jacksonville, FL, “Such technology would take human error out of scheduling, [a factor] that causes 90% of the problems we see.  Each week when schedules are posted, conflicts occur due to employees mistakenly not receiving days off that they were entitled to, seniority issues, special requests, etc. This technology would prevent these conflicts from occurring." 

AI Scheduler™  Hourly Forecast Feature

Virtual product showcase on AI Scheduler™  is available 4 PM EST on Tuesday, January 16th, 2007 at

Please contact to register. 

Note: Artificial intelligence (AI) is a branch of computer science and engineering that deals with intelligent behavior, learning, and adaptation in machines. Research in AI is concerned with producing machines to automate tasks requiring intelligent behavior. Examples include control, planning and scheduling, the ability to answer diagnostic and consumer questions, handwriting, speech, and facial recognition. As such, it has become an engineering discipline, focused on providing solutions to real life problems, software applications, traditional strategy games like computer chess and other video games. 


Carnus Systems
Phone: (415) 283-3221
Fax: (415) 283-3321

Corporate Headquarters
580 California Street, Suite 500
San Francisco CA 94104

East Coast Regional Office
577 S. Beech St., FL 2
Manchester, NH 03103



Also See: Carnus Systems Named 2006 IH/M&RS Editors’ Choice Awards Finalist; Artificial Intelligence F&B Forecasting Technology Grabs Attention at the 91st International Hotel/Motel & Restaurant Show® in New York City / Novmeber 2006
Outlook: Superhuman Artificial Intelligence F&B Forecasting & Scheduling Technologies / October 2006
The Future of F&B: Using Superhuman Artificial Intelligence To Improve F&B Accuracy & Reduce Costs / October 2006
Accuracy, Automation, Artificial Intelligence: An All-In-One Approach to Revenue & Labor Management; Carnus Systems unveils Auto-RLM, the first automated Revenue & Labor Management System that uses artificial intelligence technology / August 2006
Accurate Forecasts Achieved Using Carnus Systems Automated Software at 966-Room Hyatt Hotel / June 2006
Carnus Systems Lays Roadmap for the Future of the Hospitality Industry / March 2006
Carnus Systems Releases Hospitality Forecasting Software / January 2006

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