Signature Worldwide Promotes Michael Civita
 to National Account Manager


COLUMBUS, Ohio (Feb. 15, 2007) Signature Worldwide is pleased to announce the promotion of regional training team leader Michael Civita to national account manager. In his new role, Civita will be responsible for evolving partnerships with Signature's hospitality clients at the corporate and ownership level. Using a consultative approach to relationship building, Civita will help Signature clients regularly review their goals and monitor progress and results, as well as communicate shifts in strategy to Signature's training account managers.

"Michael was promoted to national account manager because of the successful relationships he has built with his clients over the years," said Chief Operating Officer Becky Wolever. "Michael works closely with his clients to understand their changing business challenges and strategies, making sure the provided training program is closely aligned with their goals. He holds us all accountable to our customers, and that's what being legendary is all about."

Civita began his career with Signature in July of 2000 as a regional training account manager covering the northeast United States. He   later was promoted to regional training team leader, managing a team of six training account managers. Prior to joining Signature, Civita held such positions as revenue manager, reservations manager, front office manager and director of guest services for multiple Hyatt Regency locations.

His experience includes creating the guest services training manual for individual properties within the Hyatt Corporation. He also helped develop the revenue management system for Hyatt Hotels and Resorts Corporate, which was implemented internationally.

Civita earned his degree in hotel and restaurant management from Paul Smith's College, Paul Smiths, N.Y.  He will share his new     responsibilities with Senior Vice President Mark Johnson, who also serves as a national account manager.

About Signature Worldwide
Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Columbus, Ohio, Signature operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America.

For  more information on how Signature's proven employee training programs lead to customer delight, please visit www.signatureworldwide.com/pr


Signature Worldwide Business
and Training Solutions
Myra Mash 
Marketing Manager 
5115 Parkcenter Avenue 
Dublin, Ohio  43017 
Phone (614) 766-5101 
Fax (614) 766-9419 
E-mail myramash@signatureworldwide.com
WebSite http://www.signatureworldwide.com/

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