|PHOENIX Ė February 13,
2007 Ė Multi-Systems, Inc. (MSI) is committed to serving the hospitality
industry by providing innovative technology and superior service that enhances
guest loyalty and promotes profitability. To help achieve this mission,
MSI announces several key changes in the companyís senior management.
MSI President Tim Tiller, MSW said, ďMulti-Systems, Inc. is continuously growing and these management changes represent some great steps for the company. We have put together a very dynamic and talented team to take MSIís products and services to the next level.Ē
Glen Long has been hired to fill MSI's new position of Vice President of Sales and Marketing. In this role, Long will oversee sales, account management and marketing for North America. Long has more than 30 years of corporate technology and lodging industry experience, of which 17 years was devoted to building and managing regional and national sales organizations. Long has personally closed over $140MM in long-term complex I/T outsourcing contracts for companies like IBM, SMS and United Messaging. Most recently as the owner of a newly constructed Best Western in Chester, Calif., Long immersed himself in the propertyís day-to-day operations including design, construction and operations. He became familiar with MSI during the search for the hotel's property management system and has been an MSI end-user since the property opened. This unique experience and external interaction with the MSI organization will provide a great foundation as he works side by side with MSI's sales teams.
Rick Bennett has been promoted to Vice President of Product Integration. In this new role, Bennett is responsible for ensuring effective internal communications throughout MSIís product's life cycle. He will ensure that all of the information required to make a project successful is communicated from conception to post-installation. He also has full responsibility for the overall information management of MSI's new product and software releases and for the product distribution center. Bennett will work with the MSI team to improve its existing system's configurations process and to ensure systems are being shipped with the most accurate configurations and the most current software. Bennett joined MSI in 1992 and has been a member of customer support, product distribution, quality assurance, second-level support and development. Prior to MSI, Bennett worked in customer support for Rutherford and Associates and as a Night Auditor while attending the University of New Mexico.
David Kantrud has been promoted to Vice President of Software Engineering. In his new role, he will be responsible for the day-to-day leadership of MSI's development team. In addition, he will work closely with each department to ensure that the company is providing products and services that exceed customer's expectations. Kantrud began his career with MSI in 2004 as a senior developer and has been a leader on many of the companyís products. Prior to joining MSI, he was a software engineer with Pegasus Solutions where his work included: Netbooker, WinAI, PegsCentral, and other hospitality applications and web sites. Prior to Pegasus Solutions, Kantrud worked as a programmer for Barrett-Jackson Classic Car Auctions and the Arizona Department of Economic Security. Kantrud graduated from Arizona State University with a BS in Computer Information Systems, and he holds an array of technical certifications including Microsoft Certified Solution Developer, Microsoft Certified Technology Specialist and Microsoft Certified Application Developer.
Marc Voirol has been promoted to Director of Account Management. Since joining MSIís Customer Assistance Center in 2000, Voirol has filled many positions at the company. He was also chosen for the Manager of the Year award in 2006 by MSI associates. Prior to joining MSI, Voirol spent eight years working in the lodging industry and gained experience in all aspects of the hotel industry by working in positions ranging from guest service associate to general manager.
Kim Anglin has been promoted to Director of Training. In her six months with MSI, she has proven her ability to lead the training team. She will ensure the training team provides a high-quality training, installation and post-support experience to customers. Most recently, Anglin was the PM Implementation Manager, at Pegasus Solutions, where she managed the implementation and training teams for all PM products and Cendant, where Anglin worked on the Project PowerUp Management team and at the close of that project, was the PM Project Manager for all Cendant Brands. Prior to that, she spent 10 years in management at the property level with Sheraton, Hilton, Registry Resorts and LíErmitage.
Tel: (602) 870-4200
Toll Free: (800) 331-7890
|Also See:||MSI WinPM, Best Western Two-Way CRS Interface Hits 100th Installation Milestone; NovaPlus in Certification Testing for Two-Way CRS Interface / December 2006|
|Development of Best Western Two-Way CRS Interface to MSIís Nova Plus Underway/ October 2006|
|MSI Announces Dedicated Brand Managers for Its Customer Assistance Center / September 2006|
|Pegasus Scottsdale Data Center Becomes Hosting Facility for MSIís Web-based Solutions / June 2006|
|MSIís NovaPlus Wins Continued Acceptance, Best Western Two-Way Interface to be Deployed / May 2006|
|Hospitality International Selects MSI As Preferred PMS Partner / May 2006|
|Peppertree Inns & Suites Reap the Benefits of MSI Two-way Interface; Best Western member properties maximize room revenue via two-way CRS rate-tiering feature / February 2006|
|MSI Announces Management Promotions - Sales and service capabilities further enhanced as MSI anticipates a year of unprecedented success / February 2006|
|MSIís WinPM to Become the First-Ever ĎBrand Standardí PMS Platform for Hawthorn Suites Hotels / January 2006|
|MSI, Pegasus Agree to Develop Interface Between PMS, CRS; Interface will include rate update and client file information that will allow hoteliers to manage rates and customer data from one system / November 2005|
|Multi-Systems Inc. Purchases PMSs from Pegasus Solutions Inc.; Acquisition brings more than 450 Best Western properties to MSIís growing portfolio / October 2005|
|To Improve PMS Interface Consistency, MSI Joins HTNGís ĎDistribution Solution Workgroupí / October 2005|
|AmeriSuites Upgrades to MSIís WinPM / September 2005|
|MSI, Best Western Two-Way CRS Interface Installations Building Momentum / August 2005|
|Levi to Solidify Infrastructure, Customer Integration at MSI; Leor Levi joins Multi-Systems Inc. as Director of Information Technology / August 2005|
|Ted Warring to Spearhead Ongoing Technical Development at MSI; Promoted to ĎChief Scientist,í Warring Will Direct Future Products for MSI / Aug 2005|
|Marc Voirol to Lead MSIís Proactive Account Management Team / Aug 2005|
|MSIís Longevity, Success Paves Way for Internal Growth, Executive Promotions / May 2005|
|USFS Selects MSI As Exclusive PMS Provider For Hawthorn Suites Hotels; Extended-stay hotels joining the US Franchise Systems family will be required to install WinPM / May 2005|
|MSI Is On The Move; Hospitality Technology Provider Plants New Roots to Prepare for Future Growth, Expansion of Products, and Larger Customer Assistance Center / April 2005|
|Check-in to Check Out - The MSI WinPM Wireless Hand-held Solution / April 2002|