"The concept of Global Hotel Alliance was inspired by the success of global airline alliances," stated Christopher Hartley, Chief Executive of GHA at the contract signing ceremony. "Well established hotel brands have joined forces to provide the art of distinguished hospitality with local flavor, knowledge and cutting edge technology." 

Mr. Hartley continues, "Having a global sales & marketing network and call centers are not good enough in today's highly competitive environment. Real-time distribution of inventory combined with rate maximization and personalized customer care across all points of sale and service is part of the plan for GHA. Customer centric deployment of technology that allows the hotelier to gain the right support in terms of decision-making information while being very cost effective is the goal."

"In order to produce the best product one requires the best ingredients," adds Mr. Hartley. "MICROS is the global market leader in hospitality automation with more than 20,000 hotels using its Property Management Systems. MICROS is also the only vendor that can provide a truly integrated solution rather than an interfaced model based on multiple design and technology models. Being able to leverage current investments in MICROS technology combined with additional product and service offerings through GHA, is a very rewarding commercial and technical proposition for small to medium sized hotel chains around the world. GHA will initially offer its members the most advanced product distribution tools available today including connectivity to the MICROS Property Management Systems and/or Central Systems before deploying global customer care/loyalty programs and sales force automation." 

"We are honored that Global Hotel Alliance expressed such a vote of confidence for MICROS and we are very pleased to be able to support the concept of such an alliance with our products and services," stated Tom Giannopoulos, Chairman and CEO of MICROS Systems Inc.

About Global Hotel Alliance

Global Hotel Alliance (GHA) is the world's largest alliance of independent and independent hotel brands. 

GHA consists of 194 upscale and luxury hotels and resorts spread over 39 countries. Each brand is a key player in their main regions of operation. Kempinski Hotels and Resorts in Europe; Omni Hotels in North America; Pan Pacific Hotels and Resorts in the Pacific Rim; Rydges Hotels and Resorts in Australia and New Zealand.  For more information on GHA you can also visit their website at http://www.globalhotelalliance.com. 

About MICROS Systems, Inc.

MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 220,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point-of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at http://www.micros.com or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.

MICROS Systems, Inc.
Louise Casamento
Vice President of Marketing
+1-443-285-8144
http://www.micros.com